Alexia Edwards

Alexia Edwards E-mail:- § Phone:- WORK EXPERIENCE Wapsi Fly January 2018 — June 2018 Data Entry Clerk and Sales Preparing and sorting documents for data entry Entering data into database software and checking to ensure the accuracy of the data that has been inputted Resolving discrepancies in information and obtaining further information for incomplete documents Maintain records on customer sales. Deal with customer complaints by investigating issues and come up with solutions. Prepare reports and make recommendations to management. Jackson Hewitt November 2016 — April 2017 Tax Preparer Provide tax planning for clients. File tax documents and fill out different reports and logs. Handle incoming calls from clients and solve their problems in a professional manner. Follow the company’s procedures and maintain the confidentiality of documents and clients’ personal information. Promote products and services offered by the company when the opportunity arises. Handle administrative as well as clerical duties. Answer any tax-related questions that clients or possible clients might have. Set up appointments with clients to help them with tax preparation. Interview clients to find out more information about the tax problems they are dealing with. Pizza Hut March 2016 — October 2016 Waitress Providing excellent customer service Greeting patrons once they are seated Presenting menus to customers Explaining menu items to customers Alexia Edwards 1 Answering questions from patrons about food and beverages Sharing information with customers about the status of their orders Refilling customer drink orders throughout the meal Finding out if customers need additional items Verifying that customers are satisfied with their orders QUALIFICATIONS Proficient typing skills Good communication skills, both written and verbal The ability to work independently and as a part of a team Positive attitude Willingness to learn REFERENCES References available upon request. Alexia Edwards 2