Alexia Bowman

Name: Alexia Bowman Contact Information: • Address: 22 Jasmine Close Hamilton Gardens Gregory Park p.o St.Catherine, Jamaica • Phone:- • Email:-Objective: To obtain a position within your company as a Customer service representative, where I can utilize my experience in customer service and communication skills to the maximum. Education: • High School Diploma, Merlgrove High School, Graduated 2009 Professional Experience: Customer Service Advocate, Conduent Jamaica, November 2013 – September 2018 • Solving claims and verifying patients benefits for providers. • Provide excellent customer service by assisting providers, answering questions, and resolving issues. • Perform daily written task by sending out letters to providers to ensure they understood their denial reasons. • Adhere to company policies and procedures to maintain a high quality grade and AHT. • Participate in ongoing training and development to improve skills and knowledge. Skills: • Customer service • Multitasking • Great team player • Trainable • Communication and interpersonal skills References: Available upon request.