ALEXANDRIA MENDOZA
8727 FREDERICKSBURG ROAD, SAN ANTONIO, TX, 78240
Phone: -
E-mail:-
Objectives
To obtain a challenging opportunity where I will be able to utilize my organizational skills, educational background, and exceptional people skills, which will allow me to grow personally and professionally within the career field I am currently pursing.
Education
HIGH SCHOOL DIPLOMA (05/24/2011)
Experience
WORK FROM HOME – PHONE SUPPORT (01/11/19 – 04/1/2019)
MODSQUAD
Handling incoming calls | Verify members | Answer varies questions, comments or concerns regarding company products and services
DATA ENTRY OPERATOR (08/26/2016 –11/16/2018)
DATAMARK INC (9800 FREDERICKSBURG RD, SAN ANTONIO, TX, 78288)
Meet company production | Scan member numbers | Indexing | Uploads | Add and/or update accounts | Identify unknown documents | Sorting mail | Create shipping labels via FedEx and Express | Experienced with PeopleSoft, Cirtix, Ephesoft, and Lexis Nexis
CHAT REPRESENTATIVE (03/16 –08/2016)
CONDUIT GLOBAL (6010 EXCHANGE PKWY, SAN ANTONIO, TX, 78238)
Optimize customer experience by effectively responding to customer inquiries regarding their wireless product features | Troubleshooting device(s) | Make adjustments upon request