Alexandra Vergara

ALEXANDRA VERGARA V I R T U A L A S S I S T A N T / B O O K K E E P E R PROFILE I am a General Virtual assistant who is responsible, organized, and committed. I make sure to comprehend everything and complete tasks ahead of schedule. I can think critically and solve problems. I can readily follow directions and work with little supervision. TOOLS USED EXPERIENCE GENERAL VA/ EXECUTIVE ASSISTANT / BOOKKEEPER CUSTOMMER SERVICE Xero Ring Central Zendesk Slack Quickbooks Canva Monday.com Pitch etc Salesforce Asana #Record daily financial transactions, including sales, purchases, and expenses, in Trello PropertyMe Aroflo Shopify (GST) regulations. Retail Express Airtable #Reconcile bank transactions to ensure accuracy and compliance with GeoOp Notion VARIOUS COMPANIES: CONSTRUCTION, MARKETING AGENCIES, METAL FABRICATION, FURNITURE SELLER JUNE 2023 JAN 2025 #Manage email, Assist in various administrative and accounting tasks, Booking compliance with Australian Accounting Standards. #Update cash receipts and payments in the accounting software, adhering to the Goods and Services Tax Australian banking regulations. #Process and record employee payroll, including tax withholdings and superannuation contributions, following the guidelines set by the Australian Taxation Office (ATO). #Monitor accounts receivable and accounts payable, and promptly follow up on any overdue payments or outstanding bills. Review and categorize expense receipts, ensuring compliance with the Australian Taxation Office regulations. #Verify employee time sheets, calculate hours worked, and ensure adherence to the Fair Work Act and relevant industry awards or agreements. #Prepare and process vendor payments, including any applicable withholding tax obligations, in compliance with the Australian Taxation Office requirements. #Follow up on outstanding customer invoices and send reminders, following the debt collection guidelines set by the Australian Competition and Consumer Commission (ACCC). #Maintain accurate records of petty cash transactions, adhering to Australian tax and regulatory requirements. #Review and reconcile credit card transactions, ensuring proper allocation and compliance with tax regulations. EXPERIENCE PERSONAL/VIRTUAL ASSISTANT FOR AUSTRALIA AND NEW ZEALAND BASED EXECUTIVE ( PROJECTS BASED) DAVE BRANTS AUG 2023-DEC 2023 Email Management: Sorting, responding to, and organizing emails. This may involve filtering important messages, responding to routine inquiries, and flagging urgent matters. Calendar Management: Scheduling appointments, setting up virtual meetings, and managing the employer's calendar to ensure efficient use of time. Data Entry: Inputting and organizing data into spreadsheets or databases. Online Research: Conducting internet research on various topics, gathering information, and summarizing findings. ADMINISTRATIVE , BOOKKEEPER AND SALES SUPPORT MJ RETAIL STORE - NSW FEB 2021 - JAN 2024 Calendar Management: Scheduling appointments, meetings, and managing the employer's or office's calendar. Email Correspondence: Handling and responding to emails, filtering messages, and forwarding important communications to the relevant parties. Phone Management: Answering and directing phone calls, taking messages, and handling inquiries. Document Preparation: Creating, formatting, and editing documents, including letters, memos, reports, and presentations. Filing and Organization: Organizing physical and digital files, maintaining a systematic filing system for easy retrieval. Meeting Coordination: Arranging and coordinating meetings, including preparing agendas, scheduling conference rooms, and managing logistics. Travel Arrangements: Making travel plans, booking flights, hotels, and transportation for business trips. Data Entry: Inputting and managing data into spreadsheets or databases. Office Supplies Management: Ordering and maintaining office supplies, ensuring that necessary materials are stocked. Receptionist Duties: Greeting visitors, handling incoming mail, and managing the reception area. Expense Tracking: Monitoring and tracking expenses, reconciling receipts, and preparing expense reports. Task Delegation: Assisting in task delegation by coordinating with other team members or departments. Record Keeping: Maintaining records, databases, and contact lists. Photocopying and Scanning: Handling photocopying and scanning tasks to support document distribution. Event Planning Assistance: Providing support in organizing office events, workshops, or conferences. Customer Service: Handling basic customer inquiries and providing information as needed. Proofreading and Editing: Reviewing documents for accuracy, grammar, and formatting. Problem Solving: Addressing day-to-day challenges and finding solutions to operational issues. Calendar Reminders: Sending reminders for upcoming deadlines, meetings, or events. Meeting Minutes: Taking and distributing minutes during meetings. Recording Financial Transactions: Documenting all financial transactions, including income, expenses, and other transactions, in the accounting system. Data Entry: Entering financial data into accounting software or spreadsheets, ensuring accuracy and completeness. Accounts Payable: Managing and recording all payments to suppliers and vendors, including processing invoices and ensuring timely payments. Accounts Receivable: Tracking and recording income, including sales, fees, and any other money owed to the organization. Following up on overdue payments. Bank Reconciliation: Reconciling bank statements with the company's financial records to ensure accuracy and identify discrepancies. ADMINISTRATIVE , BOOKKEEPER AND SALES SUPPORT PORT MACQUARIE LAWN MOWING FEB 2020 - JAN 2022 Manage schedule, create estimates, Process invoices Customer service - assist queries and concerns Data Entry: Inputting and organizing data into spreadsheets or databases. bank reconciliation tru QB I. Local Onsite Work Experiences Company Name: A.C.V. Logistics Services Position Title: Owner Specialization: Admin / Sales / Operation/ Finance Industry: Transport / Logistics/ Projects (Rigging and Crating) Duration: October 2022 to Present Company Name: Position Title: Specialization: Industry: Duration: Jan ExpressInc. Sales Manager Admin / Sales / Operation Transport / Logistics/ Projects (Rigging and Crating) March 2022 to Dec 2022 Company Name: Position Title: Specialization: Industry: Duration: Springer International Inc. Operations Asst. Manager 2017 Sales Executive 2014 – 2017 Project Coordinator- Safety Officer- Admin / Sales / Operation Transport / Logistics/ Projects (Rigging and Crating) February 2014 – March 2022 Company Name: Position Title: Specialization: Industry: Duration: JLF Project Enterprises Business Development Officer (Rigging / Crating) Admin / Sales Transport/ Logistics April 2013 – February 2014 Company Name: Position Title: Specialization: Industry: Duration: RS Maintenance Center Customer Service Manager / Account Executive Admin / Sales Service (Motor Shop) March 2011 – March 2013 Company Name: Position Title: Specialization: Industry: Duration: EGC Franchise of Jollibee Foods Corp. Senior Cashier Service / Food and Beverage Food and Beverage July 2010 – February 2011 Company Name: Position Title: Specialization: Industry: Duration: Grassroots Sales Clerk Sales Retail / General Manufacturing / Production June 2005 – January 2006 Company Name: Position Title: Specialization: Industry: Duration: Mercury International Security Printing Administrative Assistant Admin Printing / Publishing September 2004 – May 2005 Company Name: Position Title: Specialization: Industry: Duration: The Best Fashion Corporation Import / Export Assistant Clerical / Administrative Manufacturing / Production June 2003 – September 2004 Company Name: Position Title: Specialization: Industry: Duration: McDonalds / Jollibee Foods Corp. Service Crew Service /Food And Beverage Food and Beverage January 2000 – August 2001