Alexandra Skiba

ALEXANDRA SKIBA ! !WORK EXPERIENCE ◆ Manly, NSW, 2095 ◆- ◆-!Sr. Program Manager, Interactive Product Development March 2016 - April 2018 FITBIT ! Managed partner relationships with Pandora & Deezer for feature development and certification on Fitbit Versa 108 Bower St. Apt 9 ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ and Fitbit Ionic smart watches; including certification on companion apps for iOS, Android and Windows Lead program manager for "Fitbit Music” features: Pandora, Deezer and Personal Music Transfer Facilitated regular conversations across internal and external teams throughout the US and EU between engineering, QA, product and leadership Liaised with Customer Support, and interfaced regularly with Engineering/QA to ensure user needs were addressed and critical software bugs were resolved prior to mobile app submission Worked with hardware, firmware and software teams to orchestrate development roadmap to achieve desired product launch date. This required coordination with Scrum Masters on 5 teams, 4 timezones and 3 continents Mobile release manager for the Fitbit App on Android & iOS - overseeing app stability, ensuring crash reports received immediate attention and facilitating release process improvement meetings across engineering, QA and product management (12 scrum teams spanning 3 different timezones) Worked with engineering, QA and localization teams to revamp iOS release process and enable bi-monthly iOS release cadence - increasing app release frequency by 2X Led weekly “Scrum of Scrums” activities to promote cross functional communication between Scrum Masters Spearheaded Fitbit’s Mindfulness Interest Group, “Zenbit” (an employee led interest group geared towards supporting Fitbit’s people and culture in areas of mindfulness and wellness) Led weekly guided meditations and yoga classes for employees !Design Program Manager, PlayStation Network Design Services SONY NETWORK ENTERTAINMENT INTERNATIONAL ! Design Scrum Master for “Games”, “Video” and “Music” Agile Release Trains April 2015 - March 2016 ■ ■ Worked as the liaison between Product Mgmt., Engineering, and Design for all interaction & visual design needs; spanning across 15 different engineering scrum teams ■ Negotiated deadlines with product and engineering teams to ensure designers had enough time to conceptualize, user test and validate designs ■ Created customized design tracking process solutions for the design teams ■ Coordinated and scheduled all user testing activity !Technical Project Manager, PlayStation User Experience Lab January 2014 - April 2015 SONY COMPUTER ENTERTAINMENT AMERICA !■ Designed and implemented a project management information system for the Games User Research Team ■ Supported product development by gathering 1st party game development team feedback to provide consistent communication with engineering teams ■ Acted as VR demo tech support for internal usability testing of PlayStationVR ■ Developed a set of best practices and SOPs for facilitating and sustaining UX testing operations ■ Pinpointed inefficiencies and created new procedures to streamline various operational and tactical processes !Premium Services Support Engineer, Playstation Technical Operations SONY COMPUTER ENTERTAINMENT AMERICA ! March 2012 – January 2014 ■ Worked in conjunction with Sony Electronics and Sony Computer’s Consumer Services Teams to create a complete consumer RMA drop off / pick up service solution at Sony Stores nationwide ■ Launched an immediate in-store PS4 exchange program to provide early consumer returns to Sony Computer Entertainment International (SCEI) for examination ■ Acted as the liaison between the international Product Planning Division, national Developer Relations and World Wide Studios of America to gather all 1st and 3rd party developer PS4 tool requirements !EDUCATION !Bachelor of Science Degree in Electrical Engineering University of California at San Diego La Jolla, California Spring 2012 !■ Intern of the Year – UCSD’s Warren College,- ■ Betty Tate Scholarship Recipient, “Energy Tomorrow” Australia Summer 2009 ■ SAFe Certified (Scaled Agile Framework for Enterprise) ■ CSM Certified (Scrum Alliance) !! TECHNICAL SKILLS !■ Circuit analysis ■ Knowledgeable in C and Assembly Programming ■ Matlab !! PRACTICAL SKILLS ! Jira ■ ■ ■ ■ ■ ■ ■ ■ ■ Rally Confluence Excel Project Visio Word PowerPoint SharePoint ■ ■ ■ ■ ■ ■ ■ Currently living in Bali but holds a working holiday visa for Australia (arrival to Sydney, June 2019) Musician (acoustic guitar, 15 years) Singer/songwriter Teaches yoga & meditation Likes to surf Reads tarot !! FUN FACTS ! Has traveled to 15 countries across Central, South America, Europe and Asia in the last 12 months. ! !