Alexandra Madria

I am an experienced operations and account management professional with a strong track record in driving process improvements, building high-performing teams, and delivering exceptional client service for global organizations. In my current role as Director of Operations at No Boundaries Marketing Group, I focus on streamlining workflows, supporting staff development, and finding solutions that help both the company and our people succeed.

Previously, I managed global accounts and operations at Zendoor, where I optimized systems and supported teams through open communication and hands-on leadership. I have also held key roles at MatchbookAI, VKPO-DJI, WNS-Expedia Chase, and TDCX-Netflix, further honing my expertise in problem-solving, coaching, and relationship management.

With a Bachelor’s degree in Foreign Service and a certification as a Peak Performance Coach, I am passionate about creating positive, collaborative work environments where people can thrive. I believe operational success is built on a foundation of trust, adaptability, and continuous growth—and I bring these values to every team I join.