Alexandra Louis

Alexandra Louis Big Stone Gap, VA 24219- Trained in helping customers and maintaining a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty and happiness. Skilled and committed to help customers with speed, accuracy and professionalism. Outgoing, helpful, and friendly to ensure customer is comfortable and happy. Authorized to work in the US for any employer Work Experience CSR / Data Entry TELEMED INC - Wise, VA July 2019 to Present Telemed is a medical answering service. I often speak with doctors, nurses, or other types of medical personnel. I answer phone calls from patients who are having medical emergencies after hours as well. I take down the patients information, symptoms, MRN, etc. and give that information to the on call doctor. I work in accordance with HIPAA laws. Data Entry Sigtrack July 2019 to Present data entry for voter info Social Media Evaluator / Transcriptionist / Data Entry Appen - Coeburn, VA July 2017 to Present Involves very fast typing speed, data entry, punctuality, and good listening skills. I do several different projects for Appen including Social Media Evaluation, Transcription, and Data Entry. AT&T / Quickbooks Online Technical Support Sykes Enterprises, Incorporated - Wise, VA October 2017 to February 2018 I provided technical support to customers using AT&T, iOS and Android devices, etc. I also took calls for customers using Quickbooks Online. CSR / Data Entry TELEMED INC - Wise, VA October 2015 to October 2017 Telemed is a medical answering service. I often speak with doctors, nurses, or other types of medical personnel. I answer phone calls from patients who are having medical emergencies after hours as well. I take down the patients information, symptoms, MRN, etc. and give that information to the on call doctor. I work in accordance with HIPAA laws. McDonalds Crew Member McDonald's - Wise, VA June 2014 to December 2014 Education Some college Mountain Empire Community College - Big Stone Gap, VA August 2019 to Present High school or equivalent Central High School - Wise, VA August 2011 to May 2015 Skills • • • • • • • • Microsoft Office (4 years) 63 WPM (4 years) Customer Service (4 years) Call Center Customer Care Customer Support CSR Social Media Additional Information -Contact InfoCell 1:- Cell 2:- If no answer, please leave voicemail and I will get back to you as soon as possible. Email:-