Alexandra Bautista

Alexandra Buenaventura Bautista Address: Dubai, UAE Mobile Number:- Email:-OBJECTIVE: To be a part of a company where I can fully develop my capabilities and skills as well as share my expertise and knowledge by giving and rendering my best service as I likewise broaden my horizons and perspectives. WORK EXPERIENCE: • Freelancer Graphic designer at Upwork (June 2015 up to present) developing concepts, graphics and layouts for product illustrations, company logos and websites. determining size and arrangement of copy and illustrative material, as well as font style and size. preparing rough drafts of material based on an agreed brief. • Supervisor at Hello Fruits Catering Fresh Fruit Company (October 4, 2020 up to present Greeting customers, provided information for specials and promotions, and setup advertisement displays for new incoming merchandise, beverages and bakery items. Held coffee preparation demonstrations and assisted customers with selections of various coffee blends, teas, hot and cold espresso beverages, smoothies, and bakery items. Supervised rotating shifts, stocking merchandise, and bartended various hot and cold coffee beverages . •Barista at Tim Hortons Dubai, UAE ( APPAREL GROUP) (September 9, 2018 – September 27, 2020 Doing daily, weekly and monthly sales report Helping the team in achieving store targets and KPI’s. Selling coffee and tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods Making and serving hot and cold beverages including coffee and espresso drinks Welcoming customers and helping them to determine their coffee interests Educating customers about the menu options Opening and closing the station Maintaining inventory • Shift Supervisor/ Barista at Starbucks Rustan Coffee Corp. (January 16, 2015 – January 15, 2018) Supervisor role Train employees to use equipment and complete job-related tasks such as using the cash register, greeting customers, and handling customer complaints Provide corrective feedback to improve employee performance Provide positive feedback (reinforcement) to recognize good performance Primary Key Holder, maintained temperature logs, inventory, and checks and balances of store safe. Made supply, food and beverage orders and prepared Sales reports. Opened/closed store and maintained store cleanliness • Successfully Completed 600 Hours Practicum Training in CityState Tower Hotel Food and Beverage Department • Successfully Completed 400 Hours Practicum Training in Century Park Hotel Housekeeping Department EDUCATIONAL BACKGROUND: Certificate of completion in Graphic design (November 2014 - january 2015) Tertiary Bachelors of Science in Hotel and Restaurant Management -) National University, 551 M. F. Jhocson Street, Sampaloc Manila PERSONAL DATA: Date of Birth: Place of Birth: Gender: Religion: Nationality: Marital Status: August 05, 1993 San Ildefonso, Bulacan Female Catholic Filipino Single ACHIEVEMENTS/AWARDS RECEIVED • Person in charge level 3 MERIT award Tim Hortons Dubai, UAE • Global Coffee Master and Barista Trainer Starbucks Rustan Coffee Corporation • Successfully Completed the Seminar Workshop on INTEGRATED HOTEL, RESTAURANT & PASSENGER SHIP OPERATIONS G.L.S Training Center, Manila, Philippines 2014 • Successfully Completed an Intensive Training/Seminar in Integrated Hotel, Restaurant and Passenger Ship Operations specializing in Waitering, Bartending, Housekeeping and Cabin Stewarding held at GLS Training Center, Manila CHARACTER REFERENCES: • Mr. Efril Jay Samson Store Manager: Tim Hortons Mobile no.: -