Alexander Victoral

ALEXANDER VICTORAL Bogota, Colombia - - live:alexandervictoral Adaptable, responsible, committed, fast learner, highly charismatic and able to build rapport quickly with customers and co-workers alike. Capable to work very well under pressure and with experience handling Complicated and difficult situations always with a practical approach in mind. Excellent team player, able to take instructions from all levels and build strong relationships with co-workers. I’m flexible regarding working hours and willing to work any range of shifts. SKILLS Customer Service Adobe Photoshop Conflict Resolution Adobe Ilustrator Flexibility Adobe XD Problem-solving HTML / CSS Teamwork MS Office Time Management Agile and scrum EDUCATION- UCAB Sociology (not finished- UJMV Graphic Design (not finished) 2006 Escuela de Escritores UCV Public Oratory Workshop 2008 Narracuentos UCAB, Storyrelling Workshop 2012 Improvisto, Theatrical Improvisation Workshop 2020 Udemy. Web Development (HMTL, CSS, PHP, JS) LANGUAGES Spanish: Native English: Nivel C1 WORK EXPERIENCE Atento Call Center Operator- Blockbuster Video Customer Service Representative 2005 Coronita, Ropa para Bebes Sales Representative 2006 -2008 Bar Nuvo El Puto Bar Bartender / Waiter- Aurismar Villamizar Fotografia Graphic Designer / General Assistant- Photography studio specialized in social events. Responsibilities include: Dealing directly with customers, Scheduling for appointments with clients and events, photo Editing, graphic design and logistics. APD Printing Customer Service 2016 - May 2020 Canada-based printing company specialized in trade printing(b2b), focus on Canada and USA clients Responsibilities included: Dealing directly with clients. Final artworks revision, training new personal, creating training manuals, Conflict resolution with specially difficult clients . PERSONAL REFERENCES Aurismar Villamizar Professional Photographer Email:-Phone: (- Freddy Rodriguez Production manager / Regional manager APD Printing Email:-Phone: (-