Alyx MacKinnon, LSSBB
Bridgewater NJ | (908)- |-| www.linkedin.com/in/alyx-mackinnon-/
Profile
Dynamic and results-driven Continuous Improvement Specialist, Data Analyst, and Workforce Planning Expert
with a proven ability to blend data-driven insights with a human-centered approach. Adept at project management,
staff scheduling, forecasting, and workplace efficiency to drive measurable business outcomes.
Experience
IRIS & IVY CONSULTING, LLC.
FOUNDER, LEAD CONSULTANT | JULY 2025-CURRENT
Lead consultant responsible for providing management services to clients, including continuous improvement,
training, team enablement, and workforce planning. Additional responsibilities include client acquisition, project
planning, and maintaining overall business health.
DOORDASH INC.
SENIOR ASSOCIATE, STRATEGY & OPERATIONS | AUGUST 2024-MARCH 2025
Senior Strategy and Operations Data Analyst responsible for governing labor data architecture, including
integrations between inventory management systems, demand planning systems, workforce management tools,
and internal client facing reporting.
· Developed and maintained workforce operations reporting using SQL and Sigma BI, providing real-time
insights to local leaders, finance, HR partners, and senior leadership.
· Designed and facilitated workforce operations training programs, equipping local leaders with best
practices in waste elimination, staffing, labor planning, and coaching to enhance efficiency.
MANAGER, CENTRAL OPERATIONS | MARCH 2022-AUGUST 2024
Central Operations Workforce Planning manager responsible for designing and implementing retail staffing
strategy, maintaining labor spending targets, and managing cross-functional projects.
· Led workforce strategy, balancing high service levels with cost efficiency, resulting in optimized labor
allocation and reduced operational expenses.
· Collaborated with local business leaders, HR business partners, and Engagement managers to drive a
28% reduction in per-order labor costs company-wide, achieving over 50% cost savings in critical markets.
· Maintained relationships with external staffing vendors, augmenting the core DoorDash associate team with
contract and gig employees for short term and long term staffing needs.
TIFFANY & CO.
MANAGER, WORKFORCE PLANNING | FEBRUAY 2021-MARCH 2022
Distribution manager responsible for overall Workforce Operations Strategy, including headcount planning,
staffing, and spearheading Continuous improvement efforts.
· Founded and co-led a Continuous Improvement program, mentoring 40+ Yellow Belt and Green Belt
candidates to successfully execute efficiency-driven projects.
· Spearheaded waste reduction and quality assurance initiatives, cutting lead times by up to 75%, enabling
Just-in-Time distribution to key markets, and ensuring product compliance in high-growth emerging markets
experiencing double-digit YoY sales increases.
SENIOR ANALYST, WORKFORCE PLANNING | JUNE 2016-FEBRUARY 2021
Senior Distribution Analyst responsible for implementing and maintaining a comprehensive Labor Management
program and platform. Responsible for integrating lead labor initiatives with People and Finance efforts.
· Designed and implemented a Labor Management program, enabling real-time performance tracking,
comprehensive productivity reporting, and achieving a 3% year-over-year reduction in labor costs.
· Co-Authored workforce training programs for B2B and B2C operations, including content development in
Articulate 360 and SharePoint design.
AMERICOLD LOGISTICS
INDUSTRIAL ENGINEER | SEPTEMBER 2014-JUNE 2016
Field Industrial Engineer responsible for maintaining on-site work productivity standards, providing local teams
with engineering support, and providing data and analytics for local cold storage teams.
· Implemented Engineered Labor Standards across 14+ warehouse locations, optimizing workforce
efficiency for 1,000+ hourly associates.
· Designed and led coaching programs for warehouse leadership, equipping managers with critical skills in
performance management, cross-functional collaboration, and data-driven coaching.
Education and Certifications
B.S. IN INDUSTRIAL ENGINEERING | MAY 2014 | RUTGERS UNITVERSITY | 3.00 GPA
LEAN SIX SIGMA BLACK BELT | JANUARY 2020 | VILLANOVA UNIVERSITY
Volunteering
RUTGERS UNIVERSITY
COACH, MEDIEVAL HISTORY AND REENACTMENT | SEPTEMBER 2018-PRESENT
· Teach and mentor students in historical reenactment and reconstruction, covering research
methodologies, document citation, and traditional craftsmanship techniques such as sewing,
leatherworking, and metalworking.
· Conduct engaging history classes and live demonstrations, educating participants on historical events,
daily life, politics, and cultural practices through interactive lessons and discussions.
Key Skills
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Workforce Planning and Staffing
Continuous Improvement
Leadership
Data Analysis
Financial Modeling
Quality Assurance
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Coaching & Engagement
Demand and Production Planning
High SQL Proficiency
Business Intelligence
Warehouse Management Systems (WMS)
Quantitative Analysis
Interests and Passions
Community Building, LGBT advocacy, Sustainability, Environmental Issues, Coaching, Public Education and
Outreach, STEM Education, Crafting and Making, 3D Printing.
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