Alexander Ignacio

I was a call center representative from the Philippines from 2009 until I found a home-based job in 2019.

I worked as a US TV provider technical support representative where I was also briefly promoted as Helpdesk specialist which takes on supervisory calls, duties and responsibilties when required.

I also spent 2 years as a UK based telephone company technical support representative.

Then I spent 4 years in a US based automotive parts company as a sales associate.

After 2 years, I was promoted as a Subject Matter Expert which entails assisting new hires on any product or process related questions.

This company is where I was able to hone my salesmanship skills and I also learned how to handle new hires and help them achieve their potential.

Back in 2019, I was fortunate enough to come accross a company called William Painter that was in need of a virtual assistant to do orders, send replacements and answer customers' queries via email.

I worked with them for 2 years until the company decided to hire locally.

Also in 2019, I found an Australian-based Automotive parts company that was hiring people to do remote work for them.

I was hired as a back office employee that inputs OEM numbers by decoding the car's VIN and compiling them in one spreadsheet.

After a year, I was asked if I will be interested in doing sales and I grabbed the oppurtunity.

Sadly, I had to leave the company after being with them for over 5 years as I no longer see myself growing with them.