Alex Sughnen Kombu

KOMBU ALEX SUGHNEN PROFESSIONAL SUMMARY I am a detail-oriented and tech-savvy professional with hands-on experience in administrative support, customer service, and data management. I’m comfortable handling calls, organizing schedules, and managing data with accuracy and efficiency. I communicate clearly, adapt quickly, and stay organized even in fast-paced environments. I’m currently seeking opportunities as a Virtual Assistant, Phone Operator, or Data Entry Specialist where I can provide reliable and high-quality support CORE SKILLS Administrative and Virtual Assistance ● Email and Calendar management ● Document preparation and organization ● Scheduling and task coordination Customer Service and Communication ● Call handling and phone etiquette ● Customer support and issue resolution ● Clear verbal and written communication Data Entry and Analysis ● Fast and accurate typing ● Data collection and record keeping ● Microsoft Excel and Google sheets Tools & Platforms ● Google Workspace(Docs, Sheets, Drive) ● Microsoft Office Suite (Word, Excel, Powerpoint) ● CRM tools Soft Skills ● Customer relationship management ● Time management ● Communication ● Multitasking PROJECTS Customer Data Analysis Project -2025 ● ● Collected and analyzed customer data using Excel Created dashboards to visualize trends and insights WORK EXPERIENCE Administrative Assistant Alfresco Catering services Asokoro, Abuja -2023 ● Managed records and organized data using Excel ● Improved office workflow through better documentation systems ● Supported administrative processes EDUCATION B.Sc. Food Science and Technology University of Mkar, Benue state, Nigeria — 2020 CERTIFICATIONS ● Digital witch demand IT skills – 2025 ● The Future-ready Data Protection Officer -2025