Alex Hogg

Alex Hogg Reigate, Surrey |-- Professional Summary Detail-oriented and bilingual Executive Assistant with over 25 years of experience in customer service, sales, and marketing. Highly skilled in managing complex schedules, handling confidential information, and communicating effectively with high-level executives. Proven ability to improve operational efficiency and support business growth through strategic planning and excellent organizational skills. Key Skills Communication: Bilingual in English and French with strong written and verbal communication skills. Adept at engaging with stakeholders at all levels. Organizational Skills: Expert in managing multiple tasks, prioritizing duties, and meeting tight deadlines. Customer Service: Extensive experience in maintaining customer satisfaction through attentive service and prompt resolution of inquiries. Technology: Proficient in Microsoft Office Suite, and other productivity tools. Sales and Marketing: Proven track record in e-commerce, sales optimization, and brand promotion. Problem-Solving: Skilled in identifying issues, analys ing information, and implementing effective solutions. Project Management: Ability to lead and coordinate projects, ensuring timely and successful completion. Professional Experience Marketing Specialist & Logistics Manager Mistr Sweden AB October 2022 – Present Collaborated with Amazon specialists to manage and optimize product listings, increasing sales performance. Oversaw logistics and inventory management across UK, US, and Sweden, ensuring efficient operations. Conducted market research and competitor analysis to inform strategic decisions. Fast Track Coach & Consultant Nine University January 2019 – 2022 Provided expert guidance on Amazon sales strategies, account management, and product launches. Developed personalized coaching programs for over 100 clients, enhancing their business success. Led customer service initiatives, improving client satisfaction and retention rates. Co-Owner & Operations Manager Boom Creations Ltd. January 2019 – March 2022 Managed day-to-day operations and strategic planning for an online retail business. Directed marketing campaigns and promotions to drive revenue growth. Streamlined financial processes, enhancing overall business efficiency. Entertainer Booking Agent Big Hand People Ltd. September 1999 – April 2022 Scheduled and organized promotional events, negotiating contracts and managing client relations. Built and maintained strong networks with artists and entertainment industry professionals. Ensured seamless operations through meticulous planning and execution of events. Recruitment Consultant Employment Plus July 1993 – September 1999 Engaged with clients to identify staffing needs and provided tailored recruitment solutions. Managed client accounts, resolving service issues and optimizing customer experiences. Developed sales strategies, achieving significant business growth. Education PG Diploma in Musical Theatre Mountview Drama School, Wood Green Sept 92 to June 1993 BA Joint Honours in French and Drama (2:1) Goldsmiths College, University of London September 1988 – June 1992 Studied abroad at Université de Villetaneuse, Paris -) Additional Information Languages: Native in both English and French. Interests: Passionate about theatre, cultural events, and continuous learning. References AVAILABLE UPON REQUEST