Alex Adrian Henry
Pineapple Lane, Bog Walk P.O. St. Catherine
Email:-| Tel:- |-
Objectives:
To provide systematic, technical and administrative support to your organization. I will use the
learning and development, in addition to the skills attained over the years of my career path, to
contribute positively to your organization. With determination and persistence comes success.
Education:
University of the Commonwealth Caribbean - UCC
Associate of Science in Information Technology
September 2018 – Present
Northern Caribbean University – NCU
Supervisory Management
June 2018 - December 2018
José Martí Technical High School
Business Studies
September 2009 – July 2015
Linstead Primary and Junior High School
September 2004 – July 2009
Qualifications
Online Diploma in Customer Service (Completed for knowledge base purpose only)
Alison Online Learning Institute
Certificates
Certificate in Supervisory Management (2018)
Certificate in Microsoft Digital Literacy (2017)
Certificate in Business Studies (2015)
Caribbean Advanced Proficiency Examination – Pass Mark: 1 – 5
Communication Studies (3) Management of Business (4) Accounting (4)
Sociology (4)
Caribbean Secondary Examination Certificate – Pass Mark: 1 – 3
English A (2) Mathematics (3) Office Administration (1) Human and Social Biology (1)
Electronic Document Preparation and Management (1)
English B (2) Social Studies (2)
Principles of Business (2) Principles of Accounts (2) Spanish (4)
Work Experience
Team Manager – Operations Direct
Concentrix Services Ja.
February 2019 – Present
Senior Advisor – Customer Service
Concentrix Services Ja.
September 2018 – February 2019
Founder and Business Operator
Alexus Financial Services
June 2017 - Present
Senior Associate – Administration
Hello Bartender Ja
Oct 2017 – Present
Data Processing Specialist – Content Management
Bert’s Auto Parts Limited
June 2018 – September 2018
Retail Sales Professional (Data Doctor)
Digicel Jamaica Limited
February 2018 – June 2018
Associate - Account Management
Sutherland Global Services
July 2017 – March 2018
Customer Service Specialist (CSS)
Hinduja Global Solutions
January 2016 – July 2017
Sales Representative/Cashier
Linstead Shop and Save Wholesale
March 2015 – August 2015 (5 Months)
Major Skills
Digital Literacy | Microsoft Office Suite | Report Writing and Data Analysis