Alessandro Pacifici

A LE SSA N D R O A N G E LO P. PA C IF IC I A. Mabini Street, Poblacion, Makati- |- PROFESSIONAL EXPERIENCE White & Case Product Support and Services Advisor, November 2021 – December 2024  Identify opportunities for products to be successful for internal customers  Provide comprehensive administrative support to ensure seamless operations.  Handled and drafted professional emails, maintaining clear communication with stakeholders and external vendors  Present reports and findings to product management teams and leadership  Create and manage documentation related to product processes  Offer administrative support to remote teams, ensuring alignment despite different time zones  Manage executive calendars, ensuring seamless scheduling of appointments, meetings, and deadlines across different time zones  Leverage AI tools to enhance data management tasks, facilitate brainstorming, and create comprehensive documentation, ensuring alignment with user needs and compliance standards.  Handle internal knowledgebase and manage, curate, and update content as needed  Manage engagement activities and measure success metrics  Identify engagement opportunities and participated in planning and execution of project plans  Collaborate with multiple departments on various projects, enhancing visibility and improving communication channels eBiZolution Incorporated Knowledge Manager, October 2020 – September 2021  Manage the current knowledge management practices as well as design new knowledge distribution policies and encourage use of the new practices  Analyze the effectiveness of the new knowledge management programs by observing its usage and evaluate its impact in terms of the organizational benefits  Interact with the staff members, unit managers and clients. Act as a mediator to answer the queries of the clients and staff about the knowledge management products and practices  Utilize the knowledge base resources and design training modules for the staff and clients to help them access the knowledge management tools  Facilitate knowledge transfer sessions  Conceptualize and improve training and communication materials  Copyedit and create content and correspondence  Handle execution of end-to-end projects as required Asia Society for Social Improvement and Sustainable Transformation (ASSIST), Makati City Project Manager, September 2019 – October 2020  Coordinate assets for marketing collaterals  Implement internal updates on marketing channels  Led all phases of internal projects, ensuring timely delivery and alignment with company objectives  Implement a project management system that improved project tracking and team collaboration  Sustain strong client relationships through regular project reports and account coordination  Manage and execute internal and external marketing campaigns  Handle talent management and ensured compliance with internal creative project requirements  Report and analysis of campaign performance by measurement of KPI's  Close internal coordination for administrative and logistical support of teams  Review and execution of end-to-end projects of varied types Unhoop Incorporated, Makati City Assistant Training Supervisor (Project-Based), April 2019 – September 2019  Handle orientation, hands-on training, and supplementary training of employees  Develop and implement new training methodologies, procedures, and materials  Assist in completing file and performance reviews  Provide required support to trainees  Complete quality assessments and provided feedback  Perform administrative tasks as assigned 51Talk, Pasig City Events and Project Management Associate, November 2016 – April 2019  Create proposals and policy drafts for employee events and initiatives  Perform tasks for programs and initiatives research and development  Coordinates with vendors and suppliers for various needs and ensures timely delivery of requirements  Handle end-to-end event management and coordination  Plan, execute, and track events and programs under the departments scope  Monitor and generates varied project progress and data reports  Provide support and coaching as needed to employees and event participants  Provide support and coaching for employees involved in current and past projects EDUCATION  DE LA SALLE – COLLEGE OF SAINT BENILDE 2007 - 2012 Bachelor of Science in Business Administration Major in Human Resources Management Dean’s Lister 2007 – 2010 (4 terms) REFERENCES  Available upon request.