Alessandra David

Alessandra David Project Manager H - B-Alessandra David Summary My main academic accomplishments include a masters in Human-Computer Interaction (Rochester Institute of Technology, Aug/2016), and a bachelor’s degree in software engineering. Professionally, I have worked for 14 years in software development and support leadership roles, and other 6 years as systems analyst/programmer in different settings: mainframe, client/server, web/mobile development, and relational databases. The projects I have managed were based on agile principles (SCRUM-like) or PMBoK. I have experience in all software development phases (from pre-sales to deployment and maintenance/support). Also, I have an broad working experience in a diversity of technology and businesses (CMS, SEO, Education, ERP, Energy/Utilities, Banking, Digital Marketing), and skills that include a rapid adaptation to different organizations’ cultures and to different technology environments. My main professional interests include processes optimization, UX/UI, user-centered computing, usability testing, and tools for collaboration and learning. Since I am people-oriented, the best of my performance is given when I can intensively interact with people. This interest leads me currently learn more about psychology. Regarding languages, I have native Portuguese, fluency in English, and basic knowledge of Spanish and French. Concerning tools, I have experience with: Slack, Basecamp, Confluence, Jira, Redmine, Office tools (MS-Project, Google, Airtable), Drupal, Wordpress, Oracle and DB2 relational databases, MySQL, PL/SQL, Oracle Business Intelligence, Java/J2EE, JSP, HTML, CSS, Javascript, MediaWiki, VisualStudio, Android, Windows CE, IntelliJ, Tomcat, ProtoIO. Education since 2018 Psychoanalysis, CETEP, Campinas, SP, Brazil- Master program in HCI - Human-Computer Interaction (GPA: 3.79), Rochester Institute of Technology (RIT), Rochester, NY, United States. Thesis: Factors Influencing Long-Term Adoption of Wearable Activity Trackers - Graduate Studies in Leaders’ Human Development, FGV, Campinas, SP, Brazil (incomplete). 2004 Graduate Studies in Project Management - PMBOK, Universidade Estadual de Campinas - UNICAMP, Campinas, SP, Brazil. Dec 2000 Bachelor’s degree in Systems Analysis, PUCCAMP, Campinas, SP, Brazil. Profissional and Research experience Since Mar Organizational Process Analyst (free-lancer), Biscos. 2019 My main role in this temporary and part time position is to review the organization processes . to prepare the company for growth and scale Nov 2017 - Project Manager, FFW Agency. Mar 2019 I worked remotely from Brazil as a project manager with other remote team members around . the world. Our main goal was to build responsive websites in Drupal, mainly, with UX/UI and SEO best practices, promoting the best digital user experience for our clients’ customers. Main technology and tools: Drupal, Wordpress; SEO and analytics concepts; Slack, Google office tools, Workfront, Smartsheets, Confluence, Jira Feb 2015 - Research assistant (during the master program), RIT Center for Accessibility Jun 2016 and Inclusion Research (CAIR) . I worked on the planning and design of research studies, testing with human subjects, conducting and preparing documentation for the institutional review board (IRB), supporting focus groups sessions, conducting interviews and testing software. One of these works was related to the pacing of lectures for the deaf and hard of hearing students in mainstream classrooms, which resulted in 2 publications: i) "SlidePacer: Improving Class Pace for Deaf and Hard-of-Hearing Students", in 2015, and ii) "SlidePacer: A Presentation Delivery Tool for Instructors of Deaf and Hard of Hearing Students", in 2016. During the summers in 2015 and 2016, I supported an exploratory study of the use of augmented reality in classrooms, also for the deaf and hard of hearing students, as a collaboration between the CAIR Lab and the REU AMI Program (Research for Undergraduates Experience - Accessible Multimodal Interfaces). This work was published at "CHI 2017": The Use of Smart Glasses for Lecture Comprehension by Deaf and Hard of Hearing Students. Main Technology: VisualStudio, Android, Java, IntelliJ, ProtoIO. - Project Manager, Indra Software Labs, Brazil. My responsibilities were to manage and lead different software engineering teams and projects in the Energy & Utilities department. Besides the general and inherent activities of a project management based on the PMBOK and frequent interactions with clients, this position also required a high focus on quality assurance, service level agreement control (SLA), team development and finance operations. Regarding quality assurance, I have coached several teams to prepare proper documentation for the CMMI/3 and ISO:9001 standards, and I was one of the the focal points during the global evaluations (as a SCAMPI member). In addition, I have supported the implementation of different collaborative tools - based on the company’s policies and tight strengths of each group - to improve the sharing of knowledge among the software engineers, standardizations and use of best practices (MediaWiki, forum tools, intranet or online storages). Moreover, I could experience the merge and acquisition process between Indra and Politec, which caused several integrations within these companies systems and teams, and thus also cultural change. Main Technology: Java, HTML, Windows CE, Oracle, Redmine, Jira, MediaWiki 2013 - 2014 Instructor - Graduate Studies - Information Technology, IBE Campinas FGV, Brazil. . Instructor of the "Information Technology applied to Business" course, for the Graduate Studies in Administration program, between 2013 and 2014. For 2 terms, 2-month long each. 2008 - 2010 ERP Development Manager, MATERA Systems, Brazil. Manager of the SW Development and Maintenance Team of MATERA’s ERP products; in this position my activities were to support the definition of the priorities, together with the Product Owner, of the new developments or software issues, and lead the software engineering team. Main Technology: Java, Tomcat, Oracle, SQL, PL/SQL, Oracle Business Intelligence 2003 - 2008 Systems Development Coordinator, MATERA Systems, Brazil. Web software development team coordinator. During this position I was also assigned as the CMMI REQM focal point, and as member of the SCAMPI evaluation (CMMI/2). In addition, I could support the development of the company’s project management tool, as a focal point to its relational database modeling and requirements. Main Technology: Java, JSP, HTML, CSS, Javascript, Tomcat, Oracle, PL/SQL 2000 - 2003 Software Engineer, MATERA Systems. Database modeling, database management, systems prototyping, refining requirements with clients, and web system development with relational database. Main Technology: Java, JSP, HTML, CSS, Javascript, Tomcat, Oracle, PL/SQL 1997 - 2000 Software Engineer, Team Leader, IBM Brazil. My main responsibilities in this position were programming (client/server and mainframe), and leading the maintenance of the IBM asset management security system in Hortolandia, SP. During this position, in the department of internal systems, I have supported the ASCA reviews (international assessments of information security for sensitive systems). Main Technology: DB2, Dr Rexx, and for mainframe development: JCL, CSP, PL/I. 1989 - 1997 Technical Auxiliar, Desktop Publisher, At Promon Eletronica, Compaq and as Freelancer. In this position, my activities were desktop publishing for manufacturing documentation, Fuji SMT programming, VBA programming. ISO:9000 compliant.