Alen Moran

ALEN MORAN --Rawson - Chubut Argentina ENGLISH TUTOR ABOUT ME As an English tutor, former hospitality worker, and aspiring interpreter, I bring a diverse skill set and a passion for effective communication to every endeavor. My journey began in the vibrant hospitality industry, where I honed my customer service expertise and language skills, acting as a bridge between cultures and ensuring exceptional experiences for guests. Transitioning into the field of education, I've embraced the role of an English teacher and tutor, guiding students of various ages and backgrounds to develop their language proficiency. With a focus on tailored curriculum design and engaging instructional methods, I strive to empower learners to achieve their language goals while fostering a supportive and collaborative learning environment. My educational journey, including studies in English teaching and humanities, has provided me with a solid foundation in language theory and pedagogy. Complemented by hands-on experiences in IT support and PC building, I offer a unique blend of technical proficiency and interpersonal skills. Driven by curiosity and a desire for continuous improvement, I am currently seeking opportunities to enter the field of interpretation. Fluent in English and Spanish, with intermediate understanding of Portuguese and basic knowledge of Japanese, I embrace opportunities to connect with individuals from diverse linguistic and cultural backgrounds. Whether facilitating language learning, providing exceptional customer service, or pursuing my goal of becoming an interpreter, I approach each task with enthusiasm, integrity, and a commitment to excellence. I look forward to leveraging my skills and experiences to contribute positively to future endeavors and to continue growing both personally and professionally. EXPERIENCE Mar 2018 - Today FREELANCE ENGLISH TUTOR Trelew - Rawson Currently, I am working as a tutor of English as a second language to various Chubut students and adults. I have written, implemented, and adopted a curriculum with methods and content tailored to students' interests. My main focus is on developing basic reading and writing comprehension skills. I deliver classes both in person and in an online format. Aug 2022- Oct 2022 ENGLISH TEACHER N° 122 School “Juan Framed within the professional teaching practices of the English Training Bautista Alberdi” Degree. Managed a class of 17 students attending the 6th grade in the Trelew - Chubut afternoon shift. After an observation stage, I deployed strategies, planning and subsequent delivery of four classes. July 2016-Oct 2016- RECEPCIONIST Hotel La Candela Responsible for providing efficient reception for guests, handled payments Ciudad de Salta through cash, checks and credit cards Answered telephonic and in-person queries related to hotel services and resolved any issues. Managed reservation webpages such as Booking, Expedia and Despegar. July 2016 -Dec 2016 El Teatrino Ciudad de Salta BARMAN Provided excellent customer service by interacting with customers in a friendly and professional manner. I was in charge of drinks preparation, as well as coffee based beverages. Collaborated with other staff members to ensure a smooth and efficient service Jan 2016-July 2016 KITCHEN HELPER El Teatrino I had the opportunity to witness captivating live shows while delighting Ciudad de Salta patrons with delectable pizzas, savory empanadas, and a selection of authentic Salta Province dishes. I maintained kitchen equipment and tools in good working condition and ensured a well-organized kitchen workspace. I was willing to take on various tasks as needed, including assisting with food presentation, serving, and customer interactions in some settings. Jun 2014 - Mar 2016 BARISTA-BARMAN- BAR HELPER Cafe del Tiempo Prepared and server variety of coffee and beverage offerings with precision Ciudad de Salta and consistency. Crafted espresso-based drinks, including lattes, cappuccinos, and macchiatos. Maintained a clean and organized workspace, ensuring compliance with health and safety standards. Adapted to fast-paced environments and high-volume periods with efficiency. Oct 2013 - May 2014 RESTAURANT HOST Madero Resto As a Restaurant Host at a restaurant situated in the heart of the City of Salta, Ciudad de Salta my role was to extend a warm welcome to patrons, particularly foreign tourists exploring the main square. I managed restaurant reservations efficiently, ensuring guests were seated promptly, and their dining preferences were honored. Additionally I contributed to revenue growth by promoting daily specials, wine pairings, and upselling add-ons to enhance the dining experience. EDUCATION Mar 2017 - Dec 2022 ENGLISH TEACHER DEGREE At Instituto Superior de Formacion Docente Juana Manso N° 801, in Trelew Chubut, Degree Incomplete, cleared first 2 and a half years. Mar 2008 - Dec 2010 BACHELOR IN HUMANITIES At Escuela de Comercio N°752 Raquel Chattah de Beq in Rawson, Chubut. Jun 2009 - Dec 2010 ENGLISH ACCEPT PROFICIENCY B2 LEVEL At Friends English Institute. Rawson, Chubut. SKILLS AND EXPERIENCES Customer Service Expertise: The years spent working in customer and hospitality service, gave me the experience required for ensuring client satisfaction and retention. Windows XP/7/10/11 Deployment, Configuration and Troubleshooting Adaptability and Flexible Thinking Acted as a translator for my peers and clients during my years in the service industry in Salta. Information Technology Tools and Tech Support: Diagnosed and resolved hardware and software problems, including desktops, Drive to improve and take challenges Comfortable working in groups/pairs and enthusiastic to share knowledge Languages laptops, peripherals, and business Spanish (native) applications, minimizing downtime and English (fluent) enhancing workflow efficiency.. Portuguese (intermediate) Japanese: (basic) English Language Skills: Fluent in English, with exceptional verbal and written communication skills, enabling effective customer interactions. PC Building Expertise: Successfully built and configured custom PCs from scratch, tailoring specifications to meet individual user requirements. Conducted regular maintenance to ensure optimal performance and reliability.