CONTACT INFORMATION
EMAIL-ADDRESS
Riga, Latvia (European
Union)
PHONE
-
LANGUAGES
Aleksandrs Mazinskis
Customer Support Specialist & Sales Manager
Specialist.
EXPERIENCE
Customer Support
Specialist
Electronic Arts
Galway, Ireland
August-2016 December-2018
Sales Manager
English
Advanced
Russian
Mother Tongue
Latvian
Advanced
Finnish
Basic level
SKILLS
Sales
Customer Support
English - Advanced
SMM
Marketing
Presentation skills
Microsoft Of ce
B2B Sales
Video editing
Photoshop
Bridge Inform
Systems Ltd.
Riga, Latvia
May-2015 - August2015
Sales and
Marketing Manager
Matrix-M Ltd.
Riga, Latvia
June-2014 - August2014
- Providing support for players using email
and phone channels of communication.
- Using Zendesk to help customers with one
particular game.
- Had shadowings of a community manager
and social media manager.
- B2B Sales. Cold calls, sending emails with
offers, creating a database of customers.
Working in CRM.
- Presentations using Skype.
- On-boarding of new colleagues and
teaching them how to start.
- B2C and B2B sales.
- Created website and used it to attract
customers (+27% of turnover increase after
this).
- Cold calls, sending emails with offer,
creating and managing database of existing
customers and potential ones.
- Sending invoices.
EDUCATION
Bachelor of
Business
Administration
South-Eastern
Finland University of
Applied Sciences
- With specialization in marketing.
- Went on exchange to Saint Petersburg
State University of Economics (Russia) from
February 2016 till June 2016.
Kouvola, Finland
2019
Certi cate of
Secondary
Education
Riga Secondary
School 71
Riga, Latvia
2013
ACHIEVEMENTS
Created an Instagram shop from scratch and successfully got clients for
it, wrote posts, made photos and provided support for customers.
Made a YouTube channel, making videos and currently have more than
700 subscribers (organic growth).
Got a diploma for exceptional soft skills while working at Electronic Arts.
REFERENCES
References are available upon request.
