Aleksandre Burjanadze
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linkedin.com/in/aleksandre-burjanadze
SUMMARY
As an Account Manager and Project Manager, I thrive on building strong B2B relationships, coordinating projects seamlessly, and driving
customer success through strategic problem-solving. With over four years in customer-facing roles—nearly three of those in B2B
environments—I have a deep understanding of client needs and business growth strategies. I’m passionate about helping businesses
create lasting partnerships and enhance customer experiences through proactive engagement. Proficient in CRM tools (Pipedrive,
Salesforce), project management platforms (Jira, Asana, ClickUp), and Microsoft Office Suite, I bring both strategic thinking and a peoplefirst approach to every challenge.
WORK EXPERIENCE
Senior Client / Project Manager
The Free Website Guys • 2023 April - Present • USA - Remotely
Lead, train, and supervise junior client managers, ensuring team success and alignment with company goals (since Oct 2024).
Act as the primary point of contact, ensuring smooth project execution and customer satisfaction.
Identify upsell and cross-sell opportunities for premium services, improving client engagement and company revenue.
Manage multiple projects simultaneously, ensuring efficient communication and timely deliverables.
Volunteer Assistant to Project Coordinator
Portuguese Red Cross • 2024 June - 2025 January • Braga, Portugal
Supporting project coordinators in designing and implementing initiatives aimed at helping immigrants secure employment, including
workshops on CV creation, motivational letter writing, and conducting mock interviews.
Assisting in drafting and managing project proposals and promotional activities to enhance community outreach and engagement.
Providing administrative and logistical support for various social projects.
Collaborating with the Youth Department to coordinate outreach initiatives, promoting awareness and participation in social programs.
B2B Sales and Account Manager
Bolt | Georgia • 2022 Oct - 2023 March
Negotiated contract terms and service agreements to meet both sales quotas and client budget constraints.
Handled administrative tasks promptly, including setting up new accounts.
Promoted Bolt Business sales through both inbound and outbound calls.
Defined client needs and business requirements to meet and exceed expectations.
Junior Customer Support Specialist
Bolt | Georgia • 2022 March - 2022 September
Learned and navigated internal systems to provide efficient support.
Assisted riders and drivers across multiple channels, resolving issues quickly and effectively.
Focused on building strong customer relationships by delivering friendly and thoughtful service.
Suggested process improvements to streamline workflows and enhance support quality.
Sales Manager
Sale LTD • 2020 December– 2021 August
Managed sales operations for an online electronics shop, ensuring smooth transactions and a seamless customer experience.
Processed invoices, ensuring accurate documentation and timely payments.
Updated product listings and pricing, keeping information current for customers.
EDUCATION
& CERTIFICATIONS
BA in Social and Political Sciences
IT Project Management
Google Project Management
Tbilisi State University
Tbilisi School of Communications
by Google on Coursera
LANGUAGES
Georgian Native
English
C1
Russian B2
Portuguese A2
