EMPLOYMENT HISTORY
Buffered VPN LTD, Gibraltar - Remote
CUSTOMER SUPPORT SPECI ALI ST, 09. 2016 - ONGOI NG
Customer support management
Customer support staff training
Shift Leading
Customer Happiness and satisfaction projects
General and Technical Support
Refunds, chargebacks and fraud prevention
ALEKSANDAR
LANGER
Customer Support Specialist
Playdigious, France - Remote / part time
GAME SUPPORT, 06.2019 - ONGOING
Provide information regarding games
Troubleshooting and assisting players
Community management (Google Play, Apple Store)
4 Choice LTD, United Kingdom - Remote / part time
CUSTOMER SUPPORT/SALES,-
CAREER GOALS
To have a healthy and exciting
career, full of challenges and
exciting opportunities.
CORE STRENGTHS
Customer experience
Leadership
Problem solving
Creativity
Research
Critical thinking
Strong Communication Skills
Image processing
Sales trough Customer Support
Attracting potential customers by answering product
and service questions
Maintains customer records by updating account
information
Al Telekom Austria Group, Serbia
SALESMAN,-
Sales of services and mobile devices
Customer service
Technical support
Reclamation handling
DG Computers / BUS Computers, Serbia
SALESMAN - TECHNI CI AN,-
Retail hardware and software sales
Computer and mobile device repairs
Technical support
EDUCATION
IT Management
IT Academy, Serbia- MONTHS COURSE
CONTACT DETAILS:
Telephone: -
Location: Novi Sad, Serbia
Email:-LinkedIn:
www.linkedin.com/in/aleksandar-langer
Food Processing and manufacturing
School of chemical technologies, Serbia- YEAR HIGH SCHOOL
HOBBIES & INTERESTS
Photography
Traveling
Hiking
Mountain Biking
Technology
