ALEJAH ILDEFONSO BAGCAL
Alejah I. Bagcal
ABOUT ME
WORK EXPERIENCE
FREELANCER | January 2020 - January 2022
Duties :
Dispatcher = Pristine Connections Llc
Customer Chat Support = Westlouis.com, Signaturefaucet.com,
charliesdrawings.com
Virtual Assistant = Kimani Modeling Agency
Administrative Assistant = onetwothree.com
Data Entry = Zschool.com
OFFICE ASSISTANT | January 2017 - November 2020
Templewin Corporation
Duties :
Files delivery receipt and reports
Reply to emails and handle customer inquiries
Type invoices
Act as sales personnel inside the branch
Order processing
Customer Service
OFFICER IN CHARGE | November 2014 - January 2017
R-Cilas Trading Corporation
Duties :
Ensures delivery accuracy versus system
Act as sales representative inside branch
Order processing
Customer Service
BRANCH STAFF & WAREHOUSE CUSTODIAN | June 2013 - Nov. 2014
Avon Cosmetics Inc - Paniqui Branch
Brgy. Samput Paniqui Tarlac
Duties :
Act as a reliever on cashiers
Conducts random checking of warehouse stocks for quarterly
audit
Receives daily delivery stocks for the branch
Customer Service
An independent and responsible
individual who is always open to
ideas and ready to learn new
things. Remains dedicated and
committed to task
CONTACT
PHONE-
EMAIL-
ADDRESS
4029 F. Bautista St. Ugong
Valenzuela City
EDUCATIONAL
TERTIARY | S.Y. 2008 - 2012
Bachelor of Science in
Information Technology
Tarlac State University
San Vicente , Tarlac City
SECONDARY | S.Y. 2004 - 2008
Balaoang High School
Paniqui Tarlac
PRIMARY | S.Y. 1998 - 2004
Balaong Elementary School
Paniqui Tarlac
SKILLS
Knowledgeable in Microsoft Office
Can work under pressure with good
work ethics
Can work in fast-paced environment
Adaptable and flexible as an
indivudual
Has good oral and written
communication skill
Has a strong customer service
Transaction data entry
Email support
Checking order status
Following procedures
Answering product questions
Order Tracking
Purchase orders
Inventory Management
Shopify , Zendesk , Zoho ,Crm ,
Aliexpress , gorgias
CHARACTER REFERENCE
ON THE JOB TRAINING
February 2014
Branch Inventory & Professonal Personal
personal Devt Seminar
A seminar through which introduces
manual to digital inventory systems
A walk through to being more effective
customer service .
October 2013
Ana Go ( An Avon Guide to Operations )
An e – Learning course conducted
through Avon’s corporate portal.
October 2013
Ascend Training
Avon Skills Certification Enrichment and
Development Program
A guide to being more effective branch
staff and on how to be a good customer
service representative in serving our
dealers .
Arthur Feliciano
Manager ( OIC ) ( Templewin Corporation -
John Patrick C. Corpuz
Roving Processor & Cashier ( UCPB Gen
Insurance Company - Head Office-
Kristine Joy Ofrecio
Marketing Personnel R - Cilas Trading
Corporation-
Gemma Rombaoa
Branch Officer
I hereby certify that the above information are true and
correct to the best of my knowledge and belief .
ALEJAH ILDEFONSO BAGCAL
Applicant
