Aleilie Valdemosada

Aleilie Valdemosada

$3/hr
Virtual Assistant EXPERT with Customer Service Experience
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
San Ildefonso, Bulacan, Philippines
Experience:
11 years
CURRICULUM VITAE Clients’ satisfaction and quality work are my top priorities. Getting things done before the deadline with quality is my primary concern to help take your business to the next level. I aim to provide a world-class, reliable virtual assistant to business owners so they can save time, focus on their priorities, and achieve work-life balance at the end of the day. To use my expertise as a virtual assistant in high-level administrative support. To provide outstanding service while utilizing my knowledge of customer service and problem-solving techniques. To be the top virtual assistant committed to give quality service for my clients’ satisfaction and build a long-term relationship of trust to my valued client ALEILIE VALDEMOSADA GENERAL VIRTUAL ASSISTANT EXECUTIVE VIRTUAL ASSISTANT AMAZON VIRTUAL ASSISTANT "Your success is my priority: Your reliable and trusted assistant by your side." CONTACT ME Mobile #: - / - WhatsApp: - Skype: live:aleily26_2 Email Add:-Facebook: https://www.facebook.com/yliela? mibextid=ZbWKwL LinkedIn: https://www.linkedin.com/in/aleilievaldemosada-6029a6172/ OnlineJob.ph: https://www.onlinejobs.ph/jobseekers/inf o/676878 WORK EXPERIENCE Innovative Venture and Finance Corp. May 2019 -May 2023 Full time (Local Company) Officer in Charge / Branch Manager -Innovative Venture & Finance Corporation is a financing company that's been in the industry for 27 years. The company caters pensioners offering pension loans and other services. A company that provides M&A advisory and support for small and medium-sized businesses and venture companies. It also lends business to sole proprietors and entrepreneurs. It is characterized by the fact that it deals with loans using real estate as collateral. ·My main duty is to oversee the branch's operations on a daily basis. Some examples include exceeding sales goals, boosting lending activity to increase revenue, delivering exceptional customer service, and formulating business strategy. Managing and enhancing branch performance, Work one-on-one with consumers to develop connections, identify their financial needs, and meet those needs. Leading the execution of the sales strategy and tactics, Developing and inspiring branch staff performance, Handling all personnel concerns. Take care of service problems and consumer concerns. control how well other workers performing in their branches are doing. directing the approval of loans and credit lines; being in charge of preparing daily and monthly reports; keeping track of clients' accounts; responding to consumer inquiries; announcing promotions; and managing the branch's record. -Other Administrative tasks and other data entry job -Loyalty Awardee, Growth Sales Awardee ,Growth in New client awardee Innovative Venture and Finance Corp. May 2019 -May 2023 Full time (Local Company) Customer Service Representative / Collector ·My primary responsibilities include monitoring assigned accounts to identify outstanding debts, planning a strategy to recover unpaid balances, locating debtors to inquire about their payment status, handling inquiries and complaints, investigating and resolving discrepancies, developing trusting relationships with debtors to prevent further problems, and updating account status and databases on a regular basis. WORK EXPERIENCE Innovative Venture and Finance Corp. January 2012 to May 2012 (Local Company) January 2012 to May 2012 (Local Company) Internship Internship Creating PowerPoint presentations, drafting reports, designing creatives, researching trends and the like Handle the company’s social media accounts, write emails to customers, talk to clients on the phone, and similar duties. Assist and contribute to the team! Assist clients Sales Executive Bank transaction Nellie Iglesias Fisherfarm Inc July 2012 to Dec 2012 Part time Job Portfolio Link Fisherfarms, one of the Philippines’ largest aquaculture processors and pioneerinnovators for value-added seafood. We specialize in milkfish and vannamei shrimp products. We are part of a fully-integrated agricultural conglomerate with its own feed CONTACT ME mills, hatcheries, grow-out facilities, and processing complex. linkedin.com/in/name-I am responsible in meeting quality standards and deadlines for products. Check for - defects, assemble products, monitor manufacturing equipment, and closely follow www.reallygreatsite.com safety procedures to prevent accidents in environments where materials may be hazardous. WORK EXPERIENCE Garcoa Inc. Part time (Remote) July 2022 to January 2023 Amazon Product Researcher RELEVANT SKILLS Account Management Customer Relationship Management Software Strategic and Social Selling I Create and optimize product listings on Amazon, ensuring accurate and compelling product descriptions, images, and keywords. This includes conducting keyword research, optimizing titles and bullet points, and ensuring compliance with Amazon's guidelines. My primary task is to gather and analyze information about specific products or product categories. My goal is to provide valuable insights to my client to inform their product development, marketing, and sales strategies. WORK EXPERIENCE Simplee Apparel Part time (Remote) February 2021 to November 2021 General Virtual Assistant I'm responsible in organizing and maintaining my client's calendar, scheduling meetings, and coordinating events. I handle incoming emails, filter them, and respond to routine inquiries on behalf of my client. I could also flag important emails that require their attention. This involves booking flights, hotels, rental cars, and any other necessary accommodations for my client's business or personal trips. I gather information, compile reports, or perform market research on specific topics to support my client's decision-making process. I assist with organizing and inputting data into spreadsheets, databases, or other systems, ensuring that information is accurate and up to date. Creating and scheduling social media posts, monitoring engagement, and responding to comments or messages on behalf of my client. XMSTD Part time (Remote) June 2022 to December 2022 Virtual Assistant I provide customer support by responding to inquiries, resolving issues, or escalating them to the appropriate department. I assist in managing and coordinating projects by setting deadlines, tracking progress, and communicating updates to relevant team members. I help my client prioritize and organize their inbox, flagging important messages and scheduling appointments accordingly. TRAINING AND SKILLS Alibaba Product Research Piggybank Listing Ebay Listing Project Management Software Product Lister Tactical Arbitrage Banking and Finance Financial Management Marketing Leadership Amazon Product Research Email Management Social media Manager Online Arbitrage Zendesk Slack Time Management CRM Bookeeping Customer Service Representative Amazon Store Management Keepa Graph Helium 10 Virtual Assistant Online Retail Arbitrage Basic Canva Basic graphic Artist Social Media Manager Virtual Assistant Customer Service Communication Skills Facebook Ads Virtual Assistant Master Excel Communication Skills YEAR- APPS AND TOOLS EDUCATION PUP Bs in Entrepreneurial Management 2018 Non-profit institution of higher learning primarily tasked with harnessing the tremendous human resources potential of the nation by improving the physical, intellectual and material well-being of the individual through higher occupational, technical and professional instruction and training in the applied arts and related to the fields of commerce, business administration, and technology. The Bachelor of Science in Entrepreneurship Management prepares graduates to begin and grow their new or existing business through a deep grounding and wellrounded exposure on the concepts and practices of ideation, production and development, marketing, accounting and finance principles. REFERENCES Name: Allen Villaroman Company: Alorica/Own shop Position: Bpo Agent/ IT Mobile No.:- Name: Edwin Rico Verances Company: IVFC Position: Agent Mobile No.: - Name: Paolo A. De Jesus Company: MotorXpress Position: Sales Representative Mobile No.: - Name: Erwin Fernandez Company: Sterling Position: Machine Operator Mobile No.: - Name: Nicka Mae V. Bagus Company: IVFC Position: Customer Service Representative Mobile No.: - Name: Liza Rose C. Blas Company: Freelancer Positon: Esl Teacher Mobile No.: - Name: Romalisa Mag Isa Company: IVFC Position: Customer Service Representative Mobile No.: - Name: Norma C. Orido Company: IVFC Position: Agent Mobile No.: - Name: Ronald Santos Company: Kservico Position: Collector Mobile No.: - Name: Lorena San Juan Company: IVFC Position: Branch Manager Mobile No.: - Name: Abigail E. Lichaoco Company: Divimart Posistion: Hr staff Mobile No- Name: Joana Marie Espino Company: Cebuana Lhuiler Position: Cashier Mobile No.: - Name: Jessica A. Asuncion Company: IVFC Position: Branch Manager Mobile No.: - Name: Reniel Dela Mines Company: Policeman Position: Policeman Mobile No.: -
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