Ale Paul

ALE SEGUN PAUL- Career summary I am a highly organized, confident and self-motivated team player seeking career in a multi-challenging environment. I am experienced in handling customer inquiries, resolving issues, and providing high-quality service in remote settings. I am also ready to render standard service geared towards fulfilling the organization’s objectives and to always represent her best. Work Experiences WIN Education Nigeria Student Advisor Responsibilities: Giving helpful educational information Helps with career and academic areas of study. Gathering relevant information about courses, universities, and study destinations. Advise about educational issues. Crimsongate Customer Sales Executive Responsibilities: Take sales record. Obtain information from the clients. Handle customer complaints. Monitor cashflow. Source for correspondents Stands as intermediate between correspondents and the company. Source for information. Data collection and computation HPZ Thermocool Engineering Limited Customer Research Officer Responsibilities: Conduct survey (research) Administer questionnaires Summary of Qualifications 2014Certified Customer Service/Telesales Professional (CCSP) 2011 University of Ado Ekiti, Ekiti State, Nigeria BSc. in Economics. Skills Good team player. Possess professional skills to manage resources and materials. Ability to work effectively with minimum supervision. Good communication and interpersonal skills. Confident disposition and a flair for learning. Customer service relations Time management and multitasking Trainings UK Agent and Counsellor Training -05/2023 Telemarketing/ customer agent services Diploma, Lagos Nigeria-2014 Diploma in computer operation -2012 Professional Certification British Council (UK Agent and Counsellor Training Certificate Code: 11474)-2023 Additional information Served as fair Assistant to Nottingham Trent university- 2016 and 2017(during UKEAS Educational fair) Served as Fair Assistant to Liverpool Hope University (during SI-UK Educational fair) -2014 Served as registration officer at SI-UK Career and Education Seminar- 2014