Aldrin Villarino
Greenpark Villas Phase 2 Malagasang 2C Imus City, Cavite
Mobile no- /-
Email Address:-
WORK EXPERIENCE
HSBC Electronic Data Processing Phils. Inc.
Address: Filinvest 1 Bldg. Northgate Cyberzone Alabang Muntinlupa City
Job Title: Assistant Manager – Processing - Individual Contributor (April 2018-present)
Current Roles:
Card Production Support
In-charge of daily card production–related reports/ endorsements to third-party vendors. This includes creation and sending of rush card delivery requests, courier daily card masterlists, among others.
Inventory management of card plastics, flyers, envelopes, card carriers, brochures, stickers being used in card welcome packs. This includes monitoring of inventory level, analysing and understanding trend of inventory usage, ordering of new stocks, coordinating with third-party vendors for ordered supplies, and delivery monitoring.
Process Admin
In-charge of monthly MI (Management Information) reporting. This includes generation of performance reports for the process – e.g., SLA Dashboards, KPI reports of Agents, Capacity Planning.
Produce daily reports needed by different stakeholders within and outside the process via SAS.
Handles system access requests for new process joiners and leavers/ resigned staffs as and when needed.
Previous Roles Handled within HSBC:
Data Capturer - Credit Card Applications (2014-April 2018)
Handled review of submitted documents and capturing of customer information from signed application forms to banks’ account opening system.
Initial Reviewer – Credit Card Applications (June-)
Handled the review of captured information in card account opening system including validation of submitted documents.
KGB Phil. Inc.
Address: BTS Facility SRE 2A Commercial Sta Rosa-Tagaytay National Road, Brgy. Don Jose Sta. Rosa, Laguna
US Directory Assistance Operator (October 2008 – January 2009)
Food Account – Inbound Customer Order Taker (February 2009 – September 2009)
UK Content Collection Specialist (September 2009 –2013)
Royal Dasmariñas King Chow Inc.
Address: Aguinaldo Hi-way Dasmariñas, Cavite
Kitchen Staff/ Service Crew (2006 – 2007)
Mainstream Business Inc.
Address: Habay Bacoor, Cavite
SM Bacoor Department Store
Checker/ Bagger (2007)
EDUCATIONAL BACKGROUND
Power Skills Technical Center of Cavite (2012)
Visual Graphic Design NCIII
Aguinaldo Hi-way Imus, Cavite
National College of Science and Technology (2006)
Bachelor of Information Technology
Aguinaldo Hi-way, Dasmariñas, Cavite
General Emilio Aguinaldo National High School
Year Graduated: 2006
Palico IV Imus, Cavite
PERSONAL BACKGROUND
Birth Date: October 28, 1989
Birth Place: Manila
Sex: Male
Civil Status: Married
Height: 5’3”
Weight: 55 kg
Spouse’s Name:Michelle Mendoza Villarino
Occupation:PRULife Financial Advisor
TOP SKILLS:
Admin Assistant ----------------------
Data Entry ------------------------------
Email Management ------------------
Excel Reporting -----------------------
Research -------------------------------
Writing -----------------------------------
Inventory Management -------------
Email Support -------------------------
OTHER SKILLS
Photo Editing/Manipulation using Adobe Photoshop.
AWARDS AND RECOGNITION
Please access below Google Drive link:
https://drive.google.com/drive/folders/10RnpTU97LAt7g17GAz6U0jQ_IuGehoMr?usp=sharing
