Alberto Castillo

IT services professional with exceptional communication skills, able to quickly resolve or diffuse a client concern. ITIL certified and Lean professional.

As a Knowledge Manager and Lean Change Agent for a major international company in global IT service, I am experienced in multinational IT services, and capable of working under pressure. Also, I am experienced in control and supervision of production, involving different IT groups and areas.

Currently focused on Cloud Services, including Azure and Amazon Web Services; and Automation, including Powershell, Python and Bash.