Albert Relucio

AL RELUCIO AR Contact Phone - Email - Address WV Towers, Unit 910, Bgry., Pali Benedicto St., Iloilo City, 5000 PH EXECUTIVE AND BUSINESS MANAGEMENT Having great years of work experience in Executive and Business Management, Real Estate, and Property Management, Administrative Work, Solution Selling, Sales Research, Sales B2B, B2C, Cold Calling, Appointment Setting, Lead Generation, Data Entry, Skip tracing, Marketing, Chat and Email Support, and etc. This position has taught me the importance of clear communication and customer service. Also, provide consistent output to the business for growth and development. I helped different clients based on my skills and expertise said above. I have received excellent performance evaluations and have been formally recognized for my contribution to companies' success. Experience July 2016 - January 2024 Operation Invest LLC, Sonder Investment Group, Six10 Mgt., SB Wholesalers Executive and Business Management (Remote) Executive Assistant to the CEO, managing 5 email accounts. Overseeing day-to-day activities of the business. Doing project management and handling 3 agents for outreach, appointment setting, and social media management. Doing property posting for MLS, creating property project posting and monthly business newsletter. Sales Research, Skip Tracing using diff. tools for lead mining and lead target market. Coordinate with tenants Education for repairs, rent payment, contract, escrow, eviction, and property inspection. 2007 September 2013 - July 2016 Sutherland Global Solutions l Mandaluyong City, Philippines Business Administration Major in Sales and Marketing Divine Word College of Legazpi Communicate with vendors for maintenance requests and payments. Assuring to execute daily activities with great quality of service. Sales/Tech Lead/Supervisor Developed daily strategies for the team and for the departments. Overseeing daily operations, identifying training and business needs, assessing employee performance, and Dean's Lister and Cum Laude Candidate writing daily, weekly, and monthly reports. Coaching, guiding, and mentoring teams on Expertise and monitoring agents and trainees daily. Established a great working relationship with Executive and Business Management Project Management Solution Selling/Sales Development Business Development Real Estate and Property Management Lead Generation practices and techniques of daily operations. Creating end goals for the team. Supervising clients, customers, and co-employees. June 2008 - August 2013 VXI Global Holdings l Makati City, Philippines Inbound/Outbound Sales/Subject Matter Expert Give training and feedback to the team, as well as to guarantee that the team's goals are accomplished and to analyze each member's performance. Discussing objectives with the call center manager and delivering them to the staff are also part of the team leader's responsibilities. Contribute expertise to enhance organizational efficiency. Evaluate operation needs, determine suitable technical solutions, and make sure that defined requirements are met. Ensure the facts and details are correct so that the project's/program's deliverable(s) will meet the needs of the clients, policies, standards, and best practices. Links Courses https://www.linkedin.com Six Sigma White Belt Certification SalesProcess.io /in/albertrelucio/ Aveta Business Institute, 01/21 - 02/21 Nick Cozmin Online Course, 01/21 - 02/21 https://www.onlinejobs.ph/jobsee kers/info/631008 Grant Cardone University - Online Great Sales People Online Course, 01/21 - 02/21