Albert Lawrence G. Pineda

ALBERT LAWRENCE "MYLES" PINEDA VIRTUAL ASSISTANT / SALES EXECUTIVE Has a decade of experience in solid outbound sales and customer service and, as of 2021, has also become an administrative task management-savvy virtual assistant. Dependable tech whiz and problem-solver who works well independently and in a team. EDUCATION Virtual Assistant Skills Graduated •Flexible Administrative Skills class of 2012 •Data Entry and Product Listing Centro Escolar University, Mendiola Graduated class of 2012 Bachelor of Science in Tourism Management •Sales and Marketing Internet Research •Expertise in Google products, Microsoft offices Customer Service / Sales skills •Clear Phone, Email and Live Chat Communication •Excellent listening, negotiation and presentation abilities •Empathy Ability •Persuasion Skills •Closing Ability Graduated Don Bosco Tech Institite, Pasong Tamo Makati class of 2008 WORK EXPERIENCES New Design Marketing / Magic Inc. Virtual Assistant Virtual Assistant/Account Manager January 2022 – Sept 2022 • Providing administrative support to ensure efficient operations • Provides financial help to businesses impacted by the COVID pandemic. •Responsible for handling phone calls and •Responding to clients' concerns through email Denali Marketing CONTACT - --148 Balagtas St Brgy 14 Pasay City M.M 1300 Financial Account Specialist / Sales Trainer September 2017 - December 2020 • Make cold calls to find potential investors on stock exchange • Train new hires LTT (Learn to Trade) Event Coordinator November 2016 - July 2017 • Call potential attendees and invite them to Greg Secker's Forex Seminar. • Schedule additional follow up based on contact, log notes and appropriate stage changes with elead customer TSA (Telco Service Australia) Outbound Sales Representative December 2015 – November 2016 • Call potential customers to switch to Telstra and upsell primary products • Demonstrates strong understanding of Telstra products, promoting and selling offerings to individual customers thru phone or email. ICT Group Inc., Outbound sales agent / Sales Trainer November 2013 - October 2015 • Make outbound calls to prospective HSBC credit card customers • Train new hires.