Albert B. Latonero
Email:-Phone: -
PROFESSIONAL EXPERIENCE
Virtual Market Research Interviewer
Dynata Philippines Inc. (formerly SSI Philippines, Inc.)
June 17, 2024 – August 7, 2024
Conducted market research surveys, gathering valuable insights to support Dynata’s data
collection objectives.
Engaged with survey participants professionally and courteously to ensure reliable data
collection.
Released from responsibilities on August 7, 2024, with confirmation of no outstanding
obligations.
Associate - Travel
Sutherland Global Services Philippines, Inc.
January 19, 2021 – May 30, 2024
Supported clients in the travel industry, assisting with booking, cancellations, and travel
queries.
Maintained high customer satisfaction through efficient service delivery.
Recognized by Sutherland for professionalism and reliability during tenure.
EDUCATION
Senior High School Graduate – STEM
SKILLS
Customer Service: Experienced in handling customer inquiries and resolving issues efficiently.
Market Research: Skilled in conducting surveys and gathering market data.
Communication: Strong ability to engage with clients in a professional and clear manner.
Time Management: Proven ability to manage workload effectively in fast-paced
environments.
REFERENCES
Marcus Acera
Account Manager, Sutherland Global Services
Legazpi City, Philippines
Email:-Grace Daffon
Account Manager, Dynata Philippines
Cebu City, Philippines
Email:-
