Albert Jallorina
$6/hr
I excel more in customer service, administration, management, recruitment, and many more.
Albert Jallorina
(- |-| La Carlota City, Western Visayas
Experience
7 years of total experience
Apr 2016 – Jul 2017
(1 year 3 months)
Virtual Assistant
B Wedding Invitations | Western Visayas, Philippines
Industry
Telecommunication
Specialization
Clerical/Administrative Support
Role
Clerk
Position Level
Assistant Manager / Manager
Monthly Salary
USD 850
I send daily reports to my manager, respond to emails and assist customers via chat. My work revolves in wedding invitations; designing them and having proper knowledge to answer all customer inquiries.
Jun 2015 - Mar 2016
(10 months)
Recruitment Specialist
Wonolo | Western Visayas, Philippines
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Public Relations/Communications
Role
Public Relations
Position Level
Supervisor / 5 Years & Up Experienced Employee
Monthly Salary
USD 800
I do screening calls and interview those applicants who are willing to work temporarily in the local companies within their area.
May 2014 - Mar 2015
(11 months)
English Language Teacher
Lalomwittaya School | Si Sa Ket, Thailand
Industry
Education
Specialization
Education
Role
Primary/Secondary Teacher
Position Level
1-4 Years Experienced Employee
Monthly Salary
THB 50,000
I was teaching English Conversation to all Middle and High School Students of Lalomwittaya School in Thailand. Stayed there for 1 whole school year and had a great experience.
Jan 2013 - Nov 2013
(10 months)
Assistant Operations Manager
Belletelle Inc
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Administrative Executive
Position Level
Assistant Manager / Manager
Monthly Salary
PHP 25,000
I work in a Virtual Call Center and I monitor 3 teams to make sure they hit their quota and targets. I also submit reports to clients at the end of the day and of course motivate my people to stand out.
Aug 2012 - Jan 2013
(6 months)
Team Lead
Vonatalk Customer Solutions
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Administrative Executive
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 15,000
I monitor a team to make sure that we meet all the client's expectations and company quota especially the daily sales. As a Team Lead, I also need to make sure that my agents are well-equipped with knowledge, skills, and other things they need in order to perform their duties well.
Aug 2010 - Aug 2012
(2 years 1 month)
Catalogue Support
Transcom Worldwide Inc.
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Customer Service - General
Position Level
Non-Executive
Monthly Salary
PHP 13,000
Im working under Sears Canada. I got a very simple work; I take catalogue orders of Canadian customers, cancel and track where the parcels are (if deliveries are delayed) and sell items on specials on every call. I also process credit card applications for customers.
Jun 2009 - Oct 2009
(5 months)
Customer Care Consultant
Teleperformance
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Others
Position Level
Fresh Grad /
