Albert Arceo

With over 10 years of experience supporting top SaaS companies such as Hello Bar, BookThatApp, Jotform, and EmailMeForm, I deliver high-quality technical and customer support that drives satisfaction and efficiency.

Core Skills:

✅ SaaS Technical & Customer Support (Email, Chat, Phone)

✅ Onboarding, Training & Live Demos

✅ Shopify Setup & Customization

✅ Product Documentation & Tutorials

✅ AI Prompt Engineering & Optimization

✅ Web Support (HTML, CSS, Basic JavaScript)

As a Certified Prompt AI Engineer, I integrate AI-driven solutions into support workflows — enhancing automation, streamlining communication, and improving customer experience.

I’m passionate about helping businesses simplify operations, strengthen client relationships, and scale through smart, efficient support solutions. Let’s build something great together!