Albert Arceo

Albert Arceo

$14/hr
SaaS support pro crafting smooth experiences and video guides that turn users into loyal fans.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lipa City, Batangas, Philippines
Experience:
10 years
About

Seasoned SaaS support specialist and video content creator with over a decade of hands-on experience delivering expert technical assistance, customer onboarding, and user-centric solutions across leading platforms such as Hello Bar, Subscribers, and various B2B-focused SaaS products. Skilled in providing support via email, chat, and phone, I specialize in streamlining user experiences, creating impactful video tutorials and product demos, and offering tailored guidance to ensure smooth product adoption and long-term customer satisfaction.

Languages
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