Alanah Tamarah Millan

Alanah Tamarah N. Millan Poblacion Kaputian, Island Garden City of Samal-- Summary Statement: Detail oriented individual with great practical exposure in finance, administrative work, and project management. A keen learner and has the ability to learn new things and adapt new concepts quickly. Work Experience: Virtual Assistant Upwork.com – Oct. 2020 – present Financial Advisor Manulife Philippines – Jan. 2021 – present Customer Service Representative Alorica Teleservices Inc. – Feb. 2019 – Dec. 2020 Market Research Interviewer Dynata Global (formerly SSI Philippines) – July 2014 – Feb. 2019 Job Responsibilities: Upwork.com, Virtual Assistant • • • • Formats information for internal and external communications – memos, emails, presentations, reports Manages executive’s calendars and set up meetings Oversees the performance of other virtual assistants in the team Organizes and maintains data information system Manulife Philippines, Financial Advisor • • • Carry out financial planning for client’s financial goals Finds resolutions for client’s financial needs Provides recommendations on how to maximize client’s finances Alorica Telesrvices Inc., Customer Service Representative • • • Receives and makes phone calls from and to customers Figures out solutions for customer’s concerns from billing down to device issues Provides advisements on any concerns raised by customers Dynata Global (formerly SSI Philippines), Market Research Interviewer • • • Conducts surveys across the US and Canada via phone call Performs job with less supervision Gathers data from various respondents and ensures qualitative input Accomplishments: • • • • Civil Service (Professional) Exam Passer – First Taker (March 17,2019) Insurance Commission Agent’s Exam Passer (Life and Variable Insurance) Agent of the Year (2016) – SSI Philippines Agent of the Year (2017) – SSI Philippines Educational Background: Bachelor of Science in Business Administration major in Financial Management University of Mindanao (AY: 2014 – 2015 & 2017 – 2018) Bachelor of Science in Accounting Technology University of Mindanao (AY: 2013 – 2014) Bachelor of Science in Accountancy University of Mindanao (AY: 2010 – 2013) Character References: 1. Jasmin J. Neri – Provincial Director (Director III) Contact Info: -. Reynaldo C. Castro – UM External and International Affairs Relation Officer Contact Info: -;-3. Nico Adrian dela Cruz – Unit Head Mindanao 1, Manulife Philippines Contact Info: -;-