Alain Tadena

ALAIN DAN TADENA ALL AROUND ROCKSTAR VIRTUAL ASSISTANT OBJECTIVE : EDUCATION BACHELOR OF SCIENCE IN ELECTRONICS AND COMMUNICATIONS LICEO DE CAGAYAN UNIVERSITY - CAGAYAN DE ORO CITY- TO BE A CONTRIBUTING FACTOR TO A COMPANY'S GROWTH RELEVANT WORK EXPERIENCE BACKEND TECHNICAL SPECIALIST CHELSEYJEAN.COM December 13, 2021 - February 2022 Managed backend and frontend of ecommerce using HTML and CSS CONTACT -- Created automation using zapier Created landing pages using clickfunnels Managed Shopify and order fulfillment created customer retention programs using active campaigns. Coordinated with a graphic designer for Shopify products and social media images. Curated product details and descriptions researched Shopify apps to integrate with website ALAIN DAN TADENA ROCKSTAR VIRTUAL ASSISTANT EDUCATION BACHELOR OF SCIENCE IN ELECTRONICS AND COMMUNICATIONS LICEO DE CAGAYAN UNIVERSITY - CAGAYAN DE ORO CITY- CONTACT - ALAIN.TADENA1024 @GMAIL.COM CURTAIN MAINTENANCE SPECIALIST Cube Care November 29, 2019 - November 27, 2021 Ensured that the curtain facility is wellmaintained and fully operational. Managed the curtain facility crew and ensured that the daily SOP is being followed. Coordinated with Delivery Crew to ensure that the right curtains are being installed in the correct Hospitals and facilities. Reviewed invoices and created reports to ensure proper cash flow within the company, and that there are no discrepancies in the invoices. Worked closely with third-party developers in creating a mobile app used by Curtain Delivery and Installation Crew to increase efficiency and productivity, while minimizing workload. Worked closely with the sales team to ensure that outbound sales calls are being made in a timely manner. ALAIN DAN TADENA ROCKSTAR VIRTUAL ASSISTANT Software Experience : MS Office Google Suite Dropbox Shipstation Zendesk Slack Asana Trello Zapier Teamwork projects Adobe Suite WordPress Hubspot Pipeline deals Mailchimp Mailshake Shopify Etsy Active Campaigns Clickfunnels SEMrush MS Virtual Studio Executive Admin | Go2 LLC July 2, 2016 - July 15, 2019 Provided excellent Customer Service by resolving queries through Zendesk and email for A Million Dollar Temporary Tattoo Company. Acted as a Success Manager and supervised teams and clients to make sure expectations are set and met while ensuring personal and career growth along the way. Performed several administrative tasks efficiently such as Calendar and Email Management, Documenting, and setting up Processes. Created weekly Progress Reports for Teams against KPI and helped them set and achieve their new targets. Performed Data Entry Tasks such as lead generation and the like. managed order statuses and fulfillment duties for online shops. EDITED and cleaned up designs using Photoshop and illustrator worked with teams in managing and updating orders, products, and product listings. Determined and established process automation to increase team productivity. researched and found great solutions for problems creatively. ALAIN DAN TADENA ROCKSTAR VIRTUAL ASSISTANT OTHER SKILLS AND QUALIFICATIONS Social Media and Marketing Skills: Software Experience : MS Office Google Suite Dropbox Shipstation Zendesk Slack Asana Trello Zapier Teamwork projects Adobe Suite WordPress Hubspot Pipeline deals Mailchimp Mailshake Shopify Etsy Active Campaigns Clickfunnels SEMrush MS Virtual Studio Performed Social Media Outreach for Cohley Influencers. Created schedules for engagement posts on Social Media Platforms. keyword research for search engine optimization link building Graphic Design Skills: Produced great quality brochures, logos, and images for marketing purposes High Proficiency in Adobe Photoshop and Illustrator HIGHLY SKILLED IN GENERATING REPORTS, SPREADSHEETS ON Microsoft excel and google sheets very keen to fine details works with high-level accuracy and gets the job done with great precision REFERENCES Scott Moran Owner/ CEO Go2 Impact-Cecille Manlod HR/ Recruitment Specialist-Shiela Cortez-Marasigan Success Manager-