Alain S. Saberon

SABERON, ALAIN SY PERSONAL INFORMATION Email :-Contact # :-/- Date of Birth : August 19, 1991 Age : 30 Sex : Male Civil Status : Single Current Address : 1161 Andres Abellana Ext. Guadalupe Cebu City 6000 EXPERIENCE Company Name : Alorica March 09, 2021 - May 12, 2022 Location : ( Work From Home)Cebu Asian Town IT Park Apas, Cebu City Job Description/Responsibilities  Content moderator TikTok, Uphold community policies to safeguard companies online presence for safer end-user experiences and brand protection.  Responsible for removing text, images, videos etc that have violate. Company Name : ExlService Philippines Inc. May 06, 2019 – August 21, 2019 Location : 10/F, 2Quad Building, Cardinal Rosales Avenue Cor. Sumilon Road, Cebu Business Park, Cebu City Job Description/Responsibilities  Customer Care Executive, Back office account, Email support, Inbound  Responsible for Resolving Customer Concern regarding their Insurance, Medical account under Anthem. Company Name : Conduent January 11, 2019 – April 24, 2019 Location : QBE building Cebu Business Park Ayala Job Description/Responsibilities  Customer Care Senior Specialist, Chat Support, Sales, Inbound, Data Verification  Responsible for resolving Customer issue about their Mobile Plan, Devices, Orders and Basic Troubleshooting, Billing concerns. Company Name : Wipro Ltd. July 02, 2015 – February 07, 2019 Location : Cebu IT Tower 1 Lot 7 Blk 2 Cor. Archbishop Reyes St. Mindanao St., Cebu Business Park Job Description/ Responsibilities Customer Service Associate, Back Office Support, Email Support, Inbound/Outbound, reward certificates, reward points, refund and track order  Responsible for resolving Customer issues after sales product support through Email  Company Name : Sea Pearl Manpower Services November 7, 2011 - February 28, 2014 Location : Legaspi Ext. Madrigal Bldg. Room 1, Pier 1 Cebu City Job Description/Responsibilities  Administrative Assistant  Handling paper works, applicants file and schedule for interview and answering calls from the shipping company, Memos. EDUCATION School Name : Asian College of Technology Location : Corner Leon Kilat P.del Rosario St. Cebu City Course : Bachelor of Science and Information Technology