Alain Anja

Alain Anja- |-| Toronto, ON | LinkedIn _________________________________________________________ Summary of Qualifications ● Creative and results-driven media professional with over 7 years of experience in photography, videography, IT support, and digital content creation. ● Proven ability to deliver high-quality multimedia projects, enhance community engagement, and support technical operations. ● Strong interpersonal, technical, and project management skills with a focus on community impact and organizational growth. Technical Skills Operating Systems: Windows, Android, iOS, Mac OS, Linux Applications & Tools: Microsoft Office 365, Fruity loops, Adobe Premiere Pro Tools: VMware, Google Workspace, Packet Tracer Project Management Fundamentals: Agile, Waterfall, Scrum Languages: Python Education & Certifications CISCO Support Technician Certification - Cybersecurity Network Academy | Online Aug 2024 Google IT Support Professional Certificate Nov 2024 Career Essentials in Generative AI Nov 2024 Junior IT Analyst Program Sept 2024 – Dec 2024 NPower Canada │ Toronto, ON 14-week intensive online class training on the fundamentals of computer technology, and project management essentials ● Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystems ● Troubleshoot and problem-solve core service and support challenges while applying best practices for documentation, change management, and scripting ● Support basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with TCP/IP communications ● Configure and support PC and IoT device hardware ● Manage an organization’s computers and users using Directory Services, Active Directory, and OpenLDAP ● Develop a complete understanding of the Agile project management lifecycle, key techniques and deliverables. Professional Experience • Captured over 1,000 high-resolution photos of daily camp activities and events, increasing social media engagement by 40% ● Collaborated with programming staff to ensure comprehensive coverage of key events and moments ● Worked as a photographer and video editor with Oddside Arts capturing ever moment of community engagement activity conducted at Lawrence Heights and Neptune Area. Photos taken have been displayed in Oddside Arts Gallery in Arts Starts at Yorkdale Mall. ● Maintained an organized digital archive of media assets, improving retrieval efficiency by 60% ● Adhered to strict privacy protocols, ensuring compliance with camper and family media release preferences Volunteer Experience Videographer & Video Editor – Two Open Hands, Toronto, ON Present Sep 2023 – ● Directed and edited multimedia content, boosting community engagement by 90% ● Documented events in Lawrence Heights and Neptune Area; using my own Cameras(gears) working with TCHC to capture amazing moments in event and workshops. ● Provided technical support and maintained calm, professional demeanor while assisting seniors, achieving 90% satisfaction ratings. Video and Photographer Volunteer Present March 2025 – North York community Housing (NYCH) ● Shoot and edit videos and photos documenting community events attaining a 50% improvement in efficiency. ● Collaborated with team members to improve service delivery, receiving positive feedback from clients. ● Documented community events through photo and video, improving delivery efficiency by 60%.