Akunyemi Oseyemi

I’m a reliable Operations Support professional and Virtual Assistant with strong experience in customer support, admin operations, and remote team coordination. I help businesses stay organized, responsive, and efficient by handling the day-to-day tasks that keep operations running smoothly.

I’ve supported high-volume customer support environments, managed inboxes and calendars, maintained accurate records, and worked with CRMs and task management tools to ensure nothing falls through the cracks. I’m comfortable handling customer inquiries across email and chat, resolving issues within SLA, and documenting everything clearly and accurately.

On the operations side, I’ve managed data entry, reporting, scheduling, documentation, and workflow coordination across multiple departments. I follow SOPs closely, respect confidentiality, and stay calm when priorities shift. I work well independently, manage my time effectively, and communicate clearly with clients and team members.

What I’m good at:

• Customer support (email, chat, CRM updates, follow-ups)
• Virtual assistance (calendar, inbox, scheduling, admin support)
• Operations support (data entry, reporting, documentation, task tracking)
• CRM & tools: HubSpot, Freshdesk, Trello, Monday.com
• Google Workspace & Microsoft Office
• Time tracking, accuracy, and consistency in remote work

If you need someone dependable who understands operations, customer experience, and remote work discipline, I’m ready to support your team.