Nkiruka Juliet Akuche
PortHarcourt, Rivers State, Nigeria.
Nigeria - --
Professional Summary
Experienced administrative professional proficient in data entry, research, scheduling, document management, and customer support. Adept at managing diverse administrative tasks with precision, enhancing operational efficiency. Committed to leveraging strong time management, organizational, and communication skills to exceed goals and drive business success.
Achievements:
Maintained a 99% accuracy rate in data input tasks, contributing to heightened client satisfaction and organizational excellence.
Achieved a 30% reduction in data retrieval times and bolstered overall operational efficiency by optimizing document management procedures effectively.
Skills
Calendar management, meeting scheduling, and stakeholder coordination
Exceptional written and verbal communication skills, fostering effective collaboration and client relations
MS Office Proficiency and Google Suites
Accountability
Team Collaboration
Critical thinking
Time Management
Efficiently prioritize tasks, meet deadline, and ensure seamless project coordination
Software skills- Slack, Trello, Asana, Monday.Com, Click Up, Zoom, Loom, QuickBooks, Xero, Hubspot, Zendesk,
Administrative Support
Self Driven Performance
Travel Itinerary (Kayak, Airbnb)
Appointment Settings and Scheduling (Calendly, PickTime)
Lead generation. (Apollo.io)
Work History
01/2014 to 01/2024
Administrative Assistant
Esthella Enterprise – PortHarcourt, Rivers State.
Improved appointment functionality while executing general administrative task.
Implemented cost-saving measures in expense management, resulting in a 15% reduction in operational costs, utilizing QuickBooks and expense tracking tools to ensure accurate record-keeping and compliance with budgetary guidelines.
Successfully coordinated and facilitated virtual meetings, resulting in a 40% reduction in meeting preparation time and improved participation, utilizing Zoom and Microsoft Teams to ensure seamless communication and compliance with meeting objectives.
Achieved a 25% improvement in email response time by implementing prioritization strategies and utilizing email management tools such as Gmail filters and canned responses, ensuring timely communication and enhanced client satisfaction.
Successfully revamped document management system, resulting in a 30% reduction in retrieval time and improved compliance with data protection regulations, ensuring seamless access to critical information for team members
Achieved a 20% increase in executive productivity by implementing a streamlined scheduling process, utilizing Google Calendar and automation tools to efficiently manage appointments and minimize conflicts.
01/2013 to 12/2014
Administrative Assistant / Personal Assistant
Vihek Agencies– Lagos State
Maintained 100% accuracy in scheduling and data management using advanced virtual assistant tools, ensuring seamless coordination and compliance with deadlines.
Implemented efficient email management protocols, utilizing tools like Outlook and Gmail filters, resulting in a 30% reduction in response time and improved compliance with communication protocols.
Orchestrated virtual meetings and events using platforms such as Zoom and Microsoft Teams, ensuring smooth operations and compliance with attendees' schedules and preferences.
Managed confidential information with utmost discretion, leveraging secure virtual storage solutions like Google Drive and Dropbox, ensuring compliance with data protection regulations.
Provided personalized administrative support to executives, utilizing virtual collaboration tools such as Trello and Asana to track tasks and ensure compliance with project timelines and objectives.
Education
2008 - 2012
Bachelor of Education: Education Accountancy
Imo State University, Owerri - Imo State
Training and Certifications
Digital Witch Support Community
IT Technical Skills
Coursera
Technical Fundamentals
Bookkeeping
Nobel Learning PBS
Introduction to Web Design
Leadership Development
Basic Internet Trouble Shooting