Chat Support Specialist with 6+ years experience. Successfully managed 250+ delivery partners, improving delivery time by 15%. Proficient in CRM systems and conflict resolution with a focus on customer experience.
Achieving 95% customer satisfaction. Recognized for strong analytical skills, multitasking, and consistently exceeding service goals.
Increased customer satisfaction scores by 30%. Expertise in problem-solving, multitasking, and effective communication to enhance client engagement