Akshay Mahajan

Akshay Mahajan 10 Forest Colony, Moti Bunglow, Dewas, Madhya Pradesh - Date Of Birth- Father’s Name – Sunil Mahajan Nationality – Indian Gender – Male CAREER OBJECTIVE Work in a dynamic environment that provide me with wide spectrum of experience and exposure, ample of opportunities as well as challenges. SKILLS • • Efficient and able to work in team. SQL, Jira, Power BI, Tableau, Agile, Scrum, Waterfall, (While perusing Business Analyst course I learned how to prepare BRD documents too) • Believe in innovation creativity and smart work. • MS Excel Advance Level (Preparing CMA Data, Project Reports, And other tables and chart related Work and charts representations),MS Word, MS Power Point • By Studying Financial Track records, I can easily get to know which banks will provide financial assistance and at which rate • Able to read data, recognize trends and anticipate where markets are going to be of the most value of clients EXPERIENCE WASTE MANAGEMENT LOGISTICS – June 23-2021-Working Till date Designation- OPERRATIONAL PROCESS ANALYST working on software named SALESFORCE, Acorn, MAS & SERVICE CHANNEL PORTAL. Role • • • • • • • • • Collection of amounts. (Notifying Customers) Generating bills for the vendors. Working on customers ACCOUNT PAYABLE and Receivable Fixing the bugs between client, stakeholder and vendors. As per process analyzing the work for the team and providing them task. Working on Price Charts for the cities of USA. Maintaining EXCEL REPORT. Creating tasks for clients and stakeholders. Maintaining Containers deliveries. • • Contacting customers regarding their delay deliveries and early deliveries of containers. Scheduling new services for the customers. ICICI BANK – October 1-2019 to September 17-2020 Designation- Phone Banking officer for CREDIT CARD as CREDIT CARD ANALYST working on software named CRM PORTAL. Role • • • • • Oversaw opening requests for cred accounts and additional credit. Analyzed customer data such as financial statements to determine level of risk involved for extending credit. Assessed credit risk and analyzed financial. Contacted customers and requested financial documentation. Conducted financial review of customer lines credit by assessing company financials and initiating credit application event. • Placed payments accounts on hold due to past due payment. • Complied with internal controls and government regulations. • Worked in tandem with sales team and customers to negotiate payments and very account reconciliations. • Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payments. • Gathered loan documentation for underwriting. • Minimized accounts receivable collections and reconciled customer billings and statements. Improved understanding of financial statements which helped in assessing risk. AMAZON PVT.LTD – 17-2018 to October 22-2019. Designation- Customer Support Executive working on CRM PORTAL. Role • • • • Resolve Customer Queries Tracking the product Explaining about the offers Refund and Return status XEROX PVT.LTD. – August 12-2016 to June 19-2017 Designation- Senior Associate. Role • • Listening to the robotic utterances and tagging them in system. Worked for the Client such as IHG HOTEL, HAYAT HAOTEL, IPHONE, SRH. EDUCATION Standard School & Board Percentage/CGPA Year of Passing XII SAN THOME ACADEMY DEWAS, CBSE BOARD ST. THOMAS SR.SEC SCHOOL MANDSUR, CBSE BOARD 63% 2015 6.2 CGPA 2013 Percentage/CGPA Year of Passing X Degree/Course Business Analyst B. Com Sales & Advertisement Institute/College Imarticus, Knowledge Partner KPMG 61.48% DAVV Pursuing 2019 Area Of Interest Business Analysis, Data Preparations, Managing Excel files, Capital Market, Stock Valuations I like to work with financial data. Declaration I hereby declare that all the above details furnished above are true to the best of my knowledge. Akshay Mahajan