Akinyede Busayo Kemi

BUSAYO AKINYEDE Virtual Assistant | Administrative Support | Banking Operation Specialist Location: Lagos, Nigeria LinkedIn: www.linkedin.com/in/busayo-akinyede-hnd-bsc- Professional Summary Detail-oriented Virtual Assistant with over six years of professional experience in banking operations and growing expertise in administrative and social media support. Skilled in managing emails, scheduling appointments, organizing workflows, and providing excellent customer service. Passionate about helping entrepreneurs and businesses stay organized and productive by handling administrative tasks and supporting digital operations. Core Skills Email Management, Calendar and Appointment Scheduling, Social Media Management, Customer Support, Data Entry, Administrative Support, Content Scheduling, Communication and Client Relations, Task and Workflow Organization, Project Coordination. Tools Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office (Word, Excel, PowerPoint), Canva, Clockify, Trello / Asana, Social Media Platforms (Instagram, Facebook, LinkedIn). Professional Experience Banking Operations Officer – Stanbic IBTC Bank, Lagos, Nigeria (2019 – Present) - Provide professional customer service and respond to client inquiries efficiently. - Maintain accurate records and perform detailed data entry tasks. - Assist with administrative operations and document management. - Coordinate communication between clients and internal teams. - Demonstrate strong organization and time management in a fast-paced banking environment. Virtual Assistant Skills & Project Experience - Managed email inbox organization and communication support. - Scheduled meetings and appointments using digital calendars. - Assisted with social media content scheduling and engagement. - Supported workflow organization and task coordination. - Performed data entry and document organization tasks. Education Bachelor of Science (B.Sc) in Accounting – Upper Credit, Ladoke Akintola University of Technology (LAUTECH), Nigeria Certifications / Training Virtual Assistant Training, Customer Relationship Management (CRM) Training, Time Management and Travel Planning Training, Social Media Management Training. Additional Strengths Strong organizational skills, Attention to detail, Professional communication, Ability to work independently and remotely. References Available upon request