Akinsoto Olamigoke

AKINSOTO OLAMIGOKE STEPHEN No 17 Alh. Owolabi Str, Ketu Alapere, Lagos| - |-Profile Results-oriented professional with over 4 years of experience in financial analysis, data management, and operations. Proven expertise in reconciliation, settlement processes, and financial reporting, with a strong focus on data accuracy and integrity. Skilled in uncovering trends, analyzing complex data, and generating actionable insights to drive strategic decisions. Adept at working in dynamic environments and collaborating effectively with cross-functional teams. Education: BSc in Political Science. ECOTES Benin University, Benin Republic, Nigeria WASSCE. Baptist Prospects High School, Nigeria. Primary School Certificate Maris Model Schools, Nigeria Professional Experience: November 2022 – Present  Reconciliation and Settlement analyst Paga Group Limited: Reconciliation and Settlement Analyst                    Manage the daily clearing and settlement and reconciliation process, reconciling transaction Inward and Outward files provided by both Paga and the settlement Banks. (Cashbook and settlement report) Daily reconciliation of Paga’s Payout Transactions, identify settlement differences and follow-up with processors and Banks for corrections. Managing the day to day working relationship with Settlement Banks from an account officer’s perspective. Liaise with counterparts (NIBSS, Interswitch, banks) in relation to all daily settlements. Maintain a complete and current database of settlement details with approved counterparts. Perform reconciliations between Paga and related systems in accordance with approved practice. Monitoring transaction authorization requests, dealing with exception items and referrals and identifying any suspicious transaction behavior. Deep understanding of NIP/EFT reconciliations Understanding of the payment industry, regularly tracking systems and transaction processing performance against agreed parameters/SLA levels. Managed payout and funds transfer operations, ensuring accuracy and timeliness. Monitored transactions and system functionality, addressing issues promptly. Led fraud detection efforts, escalating concerns to the fraud team as needed. Collaborated with cross-functional teams to resolve customer issues and escalations per SLAs. Collaborated with Customer Support (CS) and Platform-as-a-service (PAAS) teams to address payout complaints. Directed process improvement initiatives, developed new processes, and updated stakeholders on progress. Oversaw transaction reconciliation, ensuring accuracy and completeness. Identified and implemented strategies to enhance operational efficiency. Designed and optimized processes across sub-teams to improve touchpoints. Continuously evaluated processes against industry best practices.  May 2021 — October 2022 E- Business Operations, Card Operations. (Phillips Outsourcing) Union Bank Nigeria Plc – Lagos, Nigeria  Possess a working knowledge of card processing, including authorization procedures and transaction settlements.  Serve as a nationwide point of contact for branch personnel regarding card and mail production and delivery issues.  I provide technical troubleshooting support via phone and email, track lost or delayed cards, and answer inquiries about production timelines.  Maintain accurate and consistent records of card dispatch, including dispatch manifests, cardholder data,  I ensure data coherence across all systems to provide a clear view of card delivery status nationwide. and delivery confirmation records. August 2019 – February 2020 Inventory Officer/Data Entry (Onboarding) Merry Wheels Limited (Opal/Oride) Akure, Nigeria  Oversee a range of store activities, including inventory management, product displays, and cashier operations. Implement scheduling tools and optimize stock levels to ensure timely product availability while  maintaining cost-effectiveness.  Actively ensure adherence to authorized policies and procedures through regular audits and staff training, fostering a compliant and efficient store environment.  Perform thorough inspection of received goods to avoid discrepancies with orders; identify and return   Maintain timely, accurate, and complete documentation for all store dispatch transactions. Conduct periodic stock counts, utilizing cycle counting methods to ensure inventory accuracy. This visibly damaged goods to the supplier. involves collaborating with the Internal Auditor and relevant departmental heads to physically verify stock levels and reconcile them with system records.  September 2018 – July 2019 Administrative staff (National youth service corps) Federal University of Technology – Top ranking university of technology. Akure, Nigeria     Filling and retrieval of files and documents. Performed basic bookkeeping. Managed incoming and outgoing mail. Dispatched documents to various departments in the university. Operated a range of office machines such as computers, scanners, photocopier, printer. Skills: Microsoft Office Suite, Google workspace, Negotiation, Critical thinking, Conflict resolution, Creativity, Collaboration, Problem solving, Adaptability, Customer Service. References: Available on request.