Akinsola Akintola

As an experienced I.T. Computer Analyst, I bring a solid background in analyzing, maintaining, and improving computer systems to support business operations and enhance productivity. Over the years, I have worked with a wide range of technologies and environments, enabling me to adapt quickly to new systems and deliver reliable solutions.

My core expertise lies in system analysis, where I evaluate existing infrastructure, gather user requirements, and recommend cost-effective solutions that align with organizational goals. I am skilled at identifying inefficiencies and applying technical strategies to optimize performance, reduce downtime, and increase system reliability.

I have a strong foundation in technical support and troubleshooting, offering first- to third-level assistance across hardware, software, and network issues. I’ve consistently provided quick resolutions, improved response times, and ensured high levels of user satisfaction. I’m comfortable supporting both local and remote users, and I understand the importance of clear communication in resolving technical concerns.

In data management, I am proficient with Microsoft Excel, SQL, and other data tools to analyze, organize, and report critical business information. I regularly use these skills to support business intelligence, decision-making, and performance tracking.

My experience also includes basic networking and infrastructure support. I have handled LAN/WAN setups, device configurations, printer management, and basic router and switch troubleshooting. I follow best practices for cybersecurity and data protection, helping to maintain secure and compliant IT environments.

Additionally, I have been involved in the installation and maintenance of business software, including office suites, productivity tools, and ERP applications. I also document processes and create user guides and manuals, making systems easier to understand and operate.

Beyond the technical side, I possess strong organizational and team collaboration skills. I have worked with cross-functional teams, assisted in project rollouts, and coordinated with vendors and external support teams to meet IT needs. My ability to communicate clearly with both technical and non-technical stakeholders has helped bridge gaps and promote smooth operations.

Overall, I am a detail-oriented, problem-solving professional passionate about using technology to improve systems and support end-users. I continuously seek to upgrade my skills to keep up with emerging technologies and evolving IT best practices.