Akinloye Boluwatife Olumide

I am a proactive and versatile professional with over three years of cross-functional experience spanning customer service, sustainable agriculture, data analysis, and web development. My journey reflects a strong commitment to learning, innovation, and impact, especially within sectors that bridge technology and community-driven solutions.

In my recent role as a Vendor Support Agent at Jumia, I supported hundreds of vendors by resolving order and product listing issues using tools like Sprinklr and OMS. My quick response times, attention to detail, and ability to collaborate across teams helped improve operational efficiency and vendor satisfaction within tight service level timelines.

My foundation in agriculture and sustainability was built through hands-on experience at Soilless Farm Lab and Cocoa Research Institute of Nigeria, where I led precision farming efforts and executed data-driven greenhouse operations. I developed dashboards using Excel and SPSS to track crop performance, contributing to improved yields and smarter resource use. I’ve also participated in hydroponic training and youth-focused agribusiness programs, reinforcing my dedication to sustainable food systems.

With technical knowledge in data tools like SQL, Excel, and SPSS, and practical skills in web technologies (HTML, CSS, WordPress), I combine problem-solving with creativity to deliver results. My early career as a Junior Web Developer helped sharpen my UI/UX sensibilities and responsiveness to user needs—skills I still apply when working on reports, dashboards, or digital platforms.

I am passionate about helping organizations grow by combining technology, human-centered design, and data. Whether it's optimizing internal processes, improving customer experience, or analyzing data to guide decisions, I bring a positive attitude, strong communication, and a collaborative spirit to every team I join.

I am currently looking for opportunities where I can contribute meaningfully—especially in customer service, operations, sustainability, or data-focused roles—and continue building my career in a challenging and innovative environment.