AKINLOLU OWOYEMI
VIRTUAL ASSISTANT
Experience
Customer Representative
PPG TELESALES | 2023 - Present
Profile
Dynamic and resourceful
administrative assistant with a
proven track record of
providing exceptional support
in fast-paced environments.
Experienced in various
industries including
microfinance, telesales, and
property management.
Proficient in coordinating
administrative tasks,
managing schedules, and
ensuring seamless office
operations. Adept at
multitasking and maintaining
professionalism in highpressure situations. Dedicated
to facilitating efficient
communication and
collaboration across teams.
- Coordinated outbound telesales campaigns, including scheduling
calls, preparing scripts, and tracking leads.
- Managed customer databases and updated information regularly to
support sales efforts.
- Assisted telesales representatives with administrative tasks to
optimize their productivity and performance.
- Generated reports on telesales activities, including call volumes,
conversions, and customer feedback.
Admin Assistant
Grooming centre | 2021 - 2022
- Assisted in the management of client accounts and documentation,
ensuring compliance with regulatory requirements.
- Handled inquiries from clients and provided timely assistance to
resolve issues or concerns.
- Supported the microfinance team in organizing community outreach
programs and financial literacy workshops.
- Managed filing systems and database entries to maintain accurate
records of client transactions and interactions.
Virtual Assistant
STI Properties | 2020 - 2021
Provided administrative support to property management team,
including scheduling property viewings and inspections.
- Assisted in the preparation of leasing agreements, rental invoices, and
maintenance requests.
- Managed communication with tenants, addressing inquiries and
resolving issues in a timely manner.
- Supported property managers in organizing property maintenance and
repair services.
Education
Contact
3, Agbaje street, Orisunbare
Street, IyanaIpaja, Lagos.
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owoyemi-25a0962ba
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B.A
English Studies
Adekunle Ajasin University, Akungba, Ondo State., City | 2015 - 2019
English Studies (Second Class Lower)
International Customer Relations
JIP CONSULT, Abuja | 2020 - 2020
Professional certification on Customers relations
Skills
Skill group
Skill group
Business
Management
Organization &
Time
Management
Proficiency in
Microsoft Office
Suite (Word,
Excel,
PowerPoint,
Outlook).
Effective
communication
skills, both written
and verbal
Adaptability and
flexibility to meet
changing
priorities and
deadlines
Experience with
CRM software for
managing client
relationships and
databases
Familiarity with
property
management
software is a plus
Good usage of
the ZoomInfo
