Akingbade Omobola Folaranmi

AKINGBADE Omobola Folaranmi ADDRESS: Abeokuta, Ogun State, Nigeria. PHONE NUMBER:-. EMAIL:- PROFESSIONAL SUMMARY: Versatile and detail-oriented Procurement and Virtual Support Professional with over 7 years’ experience in public sector procurement and 1 year in remote assistant roles, including Airbnb cohosting, customer service, and executive support. Skilled in sourcing, contract management, vendor coordination, and compliance with the Public Procurement Act 2007. Adept at handling inboxes, bookings, client communications, and digital tools like Microsoft Office, Google Workspace, and CRM platforms. Known for excellent organization, responsiveness, and a commitment to delivering value in both structured procurement functions and dynamic virtual environments. SKILLS AND COMPETENCIES: SOFT SKILLS TECHNICAL SKILLS Excellent interpersonal and communication skills Emotional intelligence and professionalism Effective time management and organization Teamwork and cross-functional collaboration Empathy, stakeholder engagement, and negotiation Adaptability in fast-paced, remote environment Problem-solving and critical thinking Confidentiality and attention to detail Proactive decision-making and initiative Slack Google Workspace (Docs, Sheets, Drive, Calendar) Microsoft Office Suite Zoom / Microsoft Teams Trello / Asana Canva (for basic content tasks) Procurement tools (basic ERP, vendor tracking systems) PROFESSIONAL EXPERIENCE: Career Crafters Academy (Remote) Virtual Executive Assistant – Executive Assistant-CEO (Jan. 2024 – Present) Provided executive virtual assistance to the CEO, including calendar management, inbox triage, meeting coordination, and travel scheduling. Responded to client inquiries and maintained communication records using CRM tools. Supported customer service operations by drafting responses, resolving queries, and processing service requests. Managed procurement support tasks including vendor correspondence, document tracking, and invoice reconciliation. Key Achievements: Enhanced executive efficiency by reducing scheduling conflicts by 40% and improving daily workflow organization. Maintained 98% client satisfaction score through timely responses and high-quality administrative support. Optimized customer response processes using Trello and Google Workspace, leading to a 30% improvement in turnaround time. Ogun-Oshun River Basin Development Authority Procurement Officer (Feb. 2017 – Present) Developed and implemented annual procurement plans aligned with budget priorities. Advertised capital projects and managed the competitive bidding process in accordance with procurement regulations. Prepared bid documents, evaluated submissions, and ensured full compliance with the Public Procurement Act, 2007. Managed vendor selection, contracts, and issuance of award letters. Generated monthly and yearly procurement progress reports. Conducted cost and suitability assessments of materials, supplies, and equipment. Maintained procurement data and performance documentation for audit and reporting purposes. Key Achievements: Fostered a transparent bidding environment that increased vendor participation by 45% and reduced procurement costs by 20%. Improved procurement cycle time by 35% through streamlined bid evaluation and approval workflows. Strengthened supplier relationships, maintaining 95% on-time project delivery rate over three fiscal years. Ogun-Oshun River Basin Development Authority Planning Officer (Apr. 2016 – Feb. 2017) Supported the development and review of annual budgets and performance reports. Monitored and evaluated capital and recurrent project implementation. Conducted research and benchmarking for best practices in organizational performance improvement. Collaborated with senior leadership to set goals, objectives, and performance indicators. Key Achievements: Produced actionable performance data that improved organizational reporting efficiency by 25%. Facilitated cross-departmental planning coordination, improving budget alignment with strategic objectives by 30%. Intercontinental Bank PLC Customer Service Officer (Oct. 2007 – Dec. 2009) Handled account opening, customer inquiries, and resolution of account discrepancies. Issued cheque books, ATM cards, and maintained customer mandates. Managed statement printing and coordinated follow-up on service requests. Key Achievements: Improved customer satisfaction by reducing inquiry response times by 35%. Supported service delivery improvements that led to a 20% increase in client retention. First City Monument Bank Marketing Officer (Apr. 2006 – Oct 2007) Developed and executed marketing strategies to drive product awareness and client acquisition. Created print, digital, and social media marketing materials. Conducted market research and competitor analysis. Key Achievements: Increased customer acquisition by 30% through targeted marketing campaigns. Strengthened brand visibility in local markets through community-based promotions. EDUCATION: Federal College of Education Osiele – Ogun State, Nigeria Post Graduate Diploma in Education- University of Agriculture Abeokuta ‐ Ogun State, Nigeria Master’s in Business Administration- University of Agriculture Abeokuta – Ogun State, Nigeria B.Sc. Agricultural Economics- Training & Certification: Virtual Assistant- Career Crafters Academy2025 E-procurement learning-World bank Group 2025 Conversion to Procurement Cadre Course -Bureau of Public Procurement (BPP)2023 INTEREST: Networking, Researching and surfing the internet Travelling REFEREES: Available on request