Akindeji Saheed Owoeye

OWOEYE AKINDEJI SAHEED - - -, Enitan Street Aguda Surulere Lagos. OBJECTIVE To work with a challenging firm where I can always contribute and make positive impacts on the achievement of the overall goals of the organization. EXPERIENCE Isalu Hospital Limited IT Manager May 2020 – Till Date Responsibilities: ✓ Managing and administrating of Office365 Admin ✓ Managing and administrating of Microsoft Exchange ✓ Managing and administrating of Microsoft Teams ✓ Managing and administrating of SharePoint ✓ Active Directory administration (DNS/DHCP/Group Policy/Account Management, Azure AD Connect). ✓ Running Regular Checks on Network and data security ✓ Identifying and acting on opportunities to improves and update software and systems. ✓ Developing and implementing IT policy and best practice guides for the organization ✓ Designing training programs and workshops for staff ✓ Conducting regular system audits ✓ Running and sharing regular operation system reports with management staff ✓ Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages ✓ Managing and reporting on allocation of IT budget ✓ Providing direction for IT team members. ✓ Identifying opportunities for team training and skills advancement. Descasio Nigeria Limited Technical Support Engineer September 2019 – May 2020 A highly proficient, dedicated, and disciplined information technologist and engineer with experience in the private and public sector, Risk analysis, comfortable in interacting with people at all levels of the organization, able to negotiate, accurately, efficiently, learn and solve a problem quickly. Committed to quality and excellence services. The result-oriented individual with an exemplary track record of success in operation, installation, troubleshooting, maintenance, and repair. Responsibilities: ✓ Microsoft Support Engineer with specialization in Office 365 Tools and Services ✓ Provide worldwide technical support to Office 365 IT Managers and Microsoft partner organizations for Microsoft services online. ✓ Advanced diagnostics, analysis, and troubleshooting of all Office 365 technologies. ✓ Microsoft Office 365 Migration (Hybrid Migration, Migration from Gmail, Yahoo, etc. to Office 365). ✓ Managing Identities and Synchronization between the Microsoft Cloud and the OnPremises Environment. ✓ Administration of Cloud services using GUI and running scripts on Microsoft PowerShell, Azure ✓ Module, Exchange, SharePoint, Skype for Business, and Microsoft Teams Management Shell. ✓ Managing Identities in Microsoft Azure Active Directory. ✓ Synchronization of Documents between SharePoint Online, OneDrive for Business/personal & Local PCs. ✓ Creation of virtual machines/environment on Microsoft Azure. ✓ Troubleshooting of complex email issues such as Non-delivery responses, email migration support, Outlook. ✓ Assist end users in installing, configuration, and repairing of Office 365 software. ✓ Engage team members, technical leads, and SMEs on critical technical issues. 2 ✓ Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery. ✓ Guide Customer to choose the most efficient but cost-effective Microsoft license for their reputable organizations. Lagos Water Corporation IT System Analyst and Administrators August 2012 – August 2014 Responsibilities: ✓ Installing and configuring computer hardware, software, systems, networks, printers, Installation of Servers (RAID and PROLIANT), Operating Systems (WIN 2012, XP, WIN 2003/2007and scanner). ✓ Active Directory administration (DNS/DHCP/Group Policy/Account Management). ✓ Planning and undertaking scheduled maintenance upgrades. ✓ Talking to clients and computer users to determine the nature of any problems they encounter. ✓ Responding in a timely manner to service issues and request. ✓ Providing technical support across the company (this may be in person or over the phone). 3 ✓ Ensure all systems network are running and no downtime. EDUCATION [-] University of Ilorin. BSC in Telecommunication science [2012 – 2014] Kwara State Polytechnic, Ilorin. Diploma in Computer science TRAININGS ATTENDED ✓ Online Marketing Fundamentals Qualification (Google) ✓ Customer service experience training ✓ Communication skills and proper case management handling. PROFESSIONAL CERTIFICATE ✓ Microsoft Certified Trainer (MCT). ✓ Microsoft Teams Administrator Associate. ✓ Microsoft Azure Fundamentals. ✓ NSE Certified: Network Security Associate NSE 1 & 2. ✓ Google Certified: Online Marketing Fundamentals Qualification. 4