Akinboboye Akinrinsola

Akinboboye Akinrinsola

$12/hr
Customer service representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Ikeja, Lagos, Nigeria
Experience:
4 years
AKINBOBOYE AKINRINSOLA OLUWATIMILEHIN​ Abuleegba, Lagos State PROFESSIONAL SUMMARY Versatile and results-oriented professional with 4+ years of experience spanning digital marketing, business operations, education, and administrative support. Proven track record in improving customer engagement, managing teams, and executing brand campaigns that boost visibility and growth. Adept at adapting to dynamic roles, with strong time management, communication, and leadership skills. Committed to continuous learning and delivering value in fast-paced environments. CORE SKILLS & COMPETENCIES • Digital Marketing & Social Media Management​ • Business Operations & Team Leadership​ • Client Relationship Management​ • Content Creation & Online Engagement​ • Administrative Support & Time Management​ • Microsoft Office Suite | Canva | Facebook Ads | Google Ads​ • Excellent Written & Verbal Communication​ • Fast Learner | Reliable | Adaptable PROFESSIONAL EXPERIENCE Managing Director​ D’Crest Cutz n Touch, Akure | Mar 2023 – Present ●​ Led daily operations of a fashion and grooming business, overseeing scheduling, inventory, and team management.​ ●​ Increased customer retention through personalized service and client engagement strategies.​ ●​ Directed brand development and digital marketing campaigns, boosting local visibility by 30%.​ ●​ Supervised staff training, resulting in improved service quality and team performance.​ Customer Service Representative / Sales Representative / Digital Marketer​ Trobot Digitals, Akure | Dec 2019 – Jan 2021 ●​ Handled customer inquiries, complaints, and order-related support through phone, chat, and email.​ ●​ Launched and managed digital ad campaigns on Google Ads and Facebook Ads to drive website traffic and increase online orders.​ ●​ Followed up with customers post-purchase to provide necessary information and ensure satisfaction.​ ●​ Created compelling marketing content using Canva and other tools to support campaigns and promotions.​ Veneer Cutting Machine Operator​ Wewood Nigeria Ltd., Ondo State | Feb 2017 – Aug 2017 ●​ Operated industrial veneer cutting machines, ensuring precision and consistency in output.​ ●​ Conducted routine equipment maintenance, reducing downtime by 15%.​ ●​ Complied with safety standards and quality control procedures in a high-volume production setting.​ ADDITIONAL EXPERIENCE Examiner – WAEC | May – Jun 2019 ●​ Marked student exam scripts with high accuracy and compliance to marking guidelines.​ Assistant Presiding Officer (APO VP) – INEC | Mar 2019 ●​ Managed electoral processes at a designated polling unit during national elections.​ Subject Teacher (NYSC) – Extra Grace College, Uyo | Dec 2018 ●​ Taught Geography and Economics to senior secondary school students.​ ●​ Managed lesson planning, classroom discipline, and student assessments.​ EDUCATION B.Sc. (Ed) Geography​ Obafemi Awolowo University (in affiliation with Adeyemi College of Education), Ondo State​ 2014 – 2018 REFERENCES Available upon request.
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