CURRICULUM VITAE
PERSONAL IDENTITY
Name: Akhson Juhadi
Address: Grogol Village RT 003/001 No. 68
Kelurahan Rangkepan Jaya Lama, Kecamatan Pancoran Mas Depok, West java , pos code 16435
Place and date of birth: Tangerang, July 22nd 1979
ID of Citizen number:-
Passport No: A- Ex: 15 march 2018
Gender: Male
Status: Married
Citizen: Indonesian
Religion: Islam
Ras: Java
Phone: 021 -
Mobile:-
Email:-
FORMAL EDUCATION
-: Bachelor Degree in University of Budi Luhur Jakarta
Computer Science of Information Technology -: SMUN 90 Jakarta-: SMPN 10 Cipondoh Tangerang-: SDN 05 Sudimara Tangerang
SKILL
Computer Network WAN, WLAN, LAN Router and Switch (cisco basic configuration)
Administrator TCP/IP, DNS, Active Directory, User management, Antivirus Symantec corporate edition, McAfee enterprise.
VMware sphere client 4.0 (user)
Microsoft Operating System (install and troubleshooting): Windows XP2, 3, seven, vista Eight, Windows Server 2003, 2008.
Microsoft Exchange server 2008( mail server ), Office365 suite
Database SQL Server 5.0
Finger Print (Manage, Install and maintains)
POS ( Point Of Sales ) Transight, Remark and Retail Pro V 8.0
Troubleshooting PC, Laptop software and hardware
Install OS such as Win XP, Vista, Seven, Eight
Printer support ( print server )
Email support ( create and troubleshoot user mail )
Data support ( back up, share and recovery data on server )
Internet support ( lan and wifi )
CCTV server and dvr (Manage on design and implementation )
AutoCAD 2004 2D
Adobe Photoshop CS6
Able to speak English ( Active )
Able to work under pressure, work as a team or personal with excellent communication
WORKING EXPERIENCE
August 2010 – December 2014
Company Name: PT Levi Strauss Indonesia
Status: IT Helpdesk Administrator support
Job desk:
Maintains service desk on Service now ( open, work in progress and close the request and incident ticket )
Create and make report weekly, monthly (excel sheet) to global IT Infrastructure Manager ( APD on Singapore ) about request and incident ticket that had been open and close on service desk,
Work with Global IT Team across the sea if there is any request or incident that need they support ( such as SAP, Davinci, JEtools )
Responsible on deploy and troubleshooting desktop and laptop for user (install COE image Windows XP, Seven, install VPN, install SAP, connect to print server, connect Share folder on server and install business application that related to user job desk.
Created database account for new user (AD, NTID, Email, business application login security configuration for user) work with HR.
Administer new Hardware and software application for business need ( ITAM )
Update COE, software and business application (SCCM, ITAM, Windows pacth , server pacth, and security patch )
Backup and recovery DATA on windows 2008 server daily, weekly and monthly
Repair and troubleshooting desktop, laptop, Printer ( work with third party ) , email, internet VPN , network such as cable, lan and monitoring Wan, Lan, Wlan in office site (first layer ),OS such as microsoft, linux.
Set up POS PC for new open store, Maintains database and support for installing new software and hardware for our outlet store (Reymark)
create PO ( SAP ) for business need ( warranty and service for third party )
Working with sales team for KRM ( Key Retail Meeting ) 2 day every Quarter
Set up laptop, data for retailer
Set up network (Wlan ) use Wifi mobile hardware
Work as operator slide projector, music and movie
December 2007 – July 2010
Company Name: PT. Talkindo Selaksa Anugrah ( Jco Donuts and Bread Talk )
Status: IT Support Specialist
Job desk:
Support internal User for any Troubleshoot in Information Technology area such as Laptop, desktop, printer, email, AV, accounting program, etc.
Support and manage on IT field support when opening store, such as POS, Transigh POS server, Implement CCTV and CCTV server and network LAN peripheral on company outlet.
Support company outlet if there is any troubleshoot
Create and make report weekly, monthly (excel sheet) IT Manager about request and incident ticket that had been open and close on service desk.
Maintain Bandwidth management for internal user such as email and internet
Repair and troubleshooting network such as cable, lan and monitoring Wan, Lan, Wlan in office site and our central kitchen in BSD
Maintain Security firewall (fort iGATE)
Maintain Server within AD, DNS, and email server (Dnet.net.id)
Maintain WAN that link from branch office to main site.
First Project on PT Talkindo Slaksa Anugrah of Network WAN:
Design and maintain WAN Jco office when we are migrates using Cisco product for networking because we need high network performence for SAP use.(work with third party Comnet integrators about design and Configuration of WAN, LAN and VLAN from site to branch office)
June 2007- November 2007
Company Name: IMS outsource at Bank Danamon Tbk
Status: Help desk Administrator (for AS 400)
Job desk:
Monitoring AS400 System during migration from CBS To NCBS
Backup support database of the costumer
Maintain and support data for our EDP
Technical Support on data Cleansing processing
Back up new costumer database on AS400 (daily, weekly and monthly)
September 2006- June 2007
Company Name: Dian Pelangi outsource at Bank Danamon Tbk
Status: Data Cleansing AS 400 (EDP)
Job desk:
Entry data processing Write off costumer CIF loan and data on AS 400
Create new costumer data for new loan.
Daily Balancing report for Costumer Loan Transaction
April 2005- June 2006
Company Name: CV. Cipta Property
Status: Logistic base on project (freelance employee)
Job desk:
Working with Project Manager about the progress of the property (budgeting, stock exchange material)
Maintain Ware house of the material for the project (weekly and monthly report administration)
Create PO for the material project.
Supervise labor, collaborate with Site Manager
Home Site plan drawing with AutoCAD 2004
February 2003- July 2004
Company Name: PPTMGB LEMIGAS
Status: Staff freelance as Technical Support
Job desk:
Troubleshooting PC (provide, repair and install software and hardware)
Maintain Office LAN and printer network
Backup database
Technical support in other city that related to Lemigas Project (balikpapan)
Install Software and PC for User
Setup Lan for PC (Ethernet cable RJ45)
Setup Printer for User
Install Software
