I’m a data professional with a people-first mindset, someone who genuinely enjoys using numbers to solve real-world problems and improve the way people experience products, services, and support.
With a strong background in customer-facing roles and technical support, I’ve learned how to listen, troubleshoot, and translate user frustrations into data-backed solutions. At Tek Experts, I supported over 15 clients a day and consistently kept customer satisfaction above 95%. That experience taught me how to connect technical issues with human needs and how to use tools like Power BI, SPSS, SQL, and Python to uncover patterns and drive smarter decisions.
Whether it’s simplifying a dashboard, improving a process, or helping a team see what the data is really saying, I bring both analysis and empathy to the table. I’m especially passionate about work that blends customer experience with innovation, and I’m always up for a challenge where I can turn insights into impact.