Akash Kumar Rai

 AKASH KUMAR RAI Manager, Team Leader & Trainer Profile Aiming to produce new customers, retain present customers by giving best product quality & customer satisfaction & developing highest possibilities of growth of organization. Train team to produce best quality products, giving customer satisfaction by following processes. Contact PHONE:- /- EMAIL:-Hobbies Travelling cooking watching YouTube Listening Songs SKILLS Trainer Management skills Influencer Motivational Presenter Team leader EDUCATION Graduate in Hotel Management from People’s Institute of Hotel Management, Bhopal-2013 Did Certification course in Bar Tending from Indian Institute of Bar Tending, Chennai-2012 Successfully completed training in Food Safety Supervisor Certificate of Competence (level 2) conducted by JFL. Did higher secondary from Raman Higher Secondary School, Bhopal-2008 WORK EXPERIENCE 7 years of experience working in best pizza delivery company in the world. Got 3 promotion from Associate Guest Delight manager to Guest Delight Manager. Analyze, planning & working of top line & bottom line of restaurant. Working to follow the SOPs for giving best products & Guest Satisfaction. Team training for giving best costumer experience through products & services. Working in waste management, consumption & indenting. Hiring of new employees. Making good coordination with support departments for maintaining organization standard & fulfill organization needs. Achivments Coming in Top 5 Guest Delight Manager in India -2018 Best Gust Delight Manager for MP circle - 2018 Got Dominator award for Ashima mall restaurant - 2018