Ajuzieogu Goodness

HIPAA-Certified Telehealth Virtual Assistant | CRM Proficient| Remote Healthcare Administrative Assistant

Hi there, if you are looking for a reliable, sharp, and resourceful Virtual Assistant with a medical biochemistry background who can think independently, solve problems without handholding then well done for stopping by my profile!

As a HIPAA-certified Telehealth Virtual Assistant, I specialize in helping forward thinking healthcare providers enhance their patient intake and virtual care operations. My goal is to to optimize your telehealth practice by not executing tasks, I identify gaps, propose better systems, and follow through. Could be improving your patient experience, setting up efficient backend systems, or managing sensitive data securely, I bring a proactive mindset to the table, HIPAA-compliant experience for both patients and providers.

Here’s how I can help:

Telehealth Appointment Management:

I can efficiently manage your patient appointments, send reminders, handle intake forms, and ensure follow-up communications are timely and organized.

Booking System Optimization:

I’ve helped practices and brands generally set up and optimize booking systems on platforms like Picktime, Setmore, and Doxy.me to provide an easy, seamless experience for patients and providers.

CRM & Patient Communication Management:

With proficiency in tools like Freshdesk, HubSpot, and Intercom, I help enhance patient engagement while maintaining strict HIPAA compliance for secure communication.

Medical Transcription:

I accurately convert audio consultations and medical notes into secure written records, ensuring all documents meet HIPAA standards.

HIPAA Compliance:

I’m committed to ensuring full compliance with HIPAA regulations, safeguarding patient data, and maintaining confidentiality.

Operational Efficiency:

By supporting your telehealth workflows, I help you reduce inefficiencies, improve patient satisfaction, and ensure smooth, remote-first operations.

I’ve worked on projects like setting up booking systems for mental health practices, creating tailored FAQs both for visually impaired patients, and building online patient intake forms using HIPAA compliant Software. You can explore these examples in my portfolio for a deeper look into my work.

If you’re looking for a dedicated virtual assistant sidekick to optimize the operations and administration of your practice, I'm ready to help you run a smoother, smarter practice. Operations and administration, I’d love to connect and discuss how I can support your practice.